McKallah Rocker
Encinitas,CA
Summary
Client-focused business owner with a foundation in design, organization, and service excellence. Skilled in building rapport, managing detailed processes, and delivering high-touch experiences in fast-paced environments. Preparing to pursue nursing education and eager to gain hands-on experience in a healthcare or medspa setting where precision, empathy, and professionalism are essential.
Overview
9
9
years of professional experience
Work History
Founder & Lead Organizer
Purely Sorted
San Diego, CA
08.2024 - Current
- Founded a professional organizing and home styling business serving residential clients in San Diego.
- Designed customized organization and staging solutions to improve functionality and aesthetic appeal of living spaces.
- Conducted client consultations, project planning, and on-site transformations.
- Built strong client relationships resulting in repeat business and referrals.
- Collaborated with homeowners and real estate professionals to prepare properties for move-in, sale, or lifestyle upgrades.
Executive Staging Assistant
Covet Design
Encinitas, CA
02.2021 - 08.2024
- Supported luxury interior design projects through scheduling, client communication, and coordination with designers and vendors.
- Acted as a primary point of contact between clients, designers, and external partners.
- Coordinated home staging projects, timelines, and logistics.
- Managed invoicing, documentation, and operational workflows.
- Assisted in planning and execution of high-end residential design projects.
Lead Patient Care Coordinator
HearingLife
San Diego, CA
02.2021 - 01.2023
- Build strong relationships with patients and families to ensure a positive service experience.
- Schedule appointments
- Coordinated care plans, scheduling, and communication between providers and patients.
- Trained and supported staff across multiple clinics.
- Identified process improvements to enhance service delivery and client satisfaction.
- Served as a trusted point of contact for complex client needs.
Patient Care Technician
Coastal Hearing Center
San Diego, CA
04.2017 - 01.2021
- Assisted with patient coordination, documentation, and care processes.
- Supported team operations and ensured smooth client experiences.
- Build strong relationships with patients and families to ensure a positive service experience.
- Coordinated care plans, scheduling, and communication between providers and patients.
- Trained and supported staff across multiple clinics.
- Identified process improvements to enhance service delivery and client satisfaction.
- Served as a trusted point of contact for complex client needs.
Education
High School Diploma -
Skills
- Team leadership
- Strategic thinking
- Time management
- Entrepreneurial and innovative
- Service excellence
- Effective communication
- Growth mindset
- Relationship and team building
Timeline
Founder & Lead Organizer
Purely Sorted
08.2024 - Current
Executive Staging Assistant
Covet Design
02.2021 - 08.2024
Lead Patient Care Coordinator
HearingLife
02.2021 - 01.2023
Patient Care Technician
Coastal Hearing Center
04.2017 - 01.2021