Mckay Malungahu
Eagle Mountain
Summary
Detail-oriented shift supervisor with 3+ years of experience in team management and customer service within retail environments. Proven ability to lead teams effectively, handle customer complaints, and manage daily operations. Demonstrated resilience and discipline through military training, enhancing leadership and communication skills. Committed to fostering a productive work environment and ensuring operational readiness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cryptologic Linguist
Army National Guard
08.2023 - Current
- Demonstrated resilience under stressful conditions through successful completion of demanding training courses
- Conducted regular inspections of equipment to ensure proper functionality and readiness for deployment
- Completed rigorous basic training program, developing physical fitness, discipline, and teamwork skills
Sales Associate
Victra - Verizon Wireless Premium Retailer
06.2023 - 02.2024
- Consistently exceeded monthly sales targets through effective product knowledge and persuasive selling techniques
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Shift Supervisor
Arctic Circle
01.2019 - 01.2022
- Led a team of 7 employees, providing guidance, coaching, and performance evaluations to drive productivity and achieve company goals
- Resolved customer complaints promptly and effectively, maintaining a high level of customer satisfaction and loyalty
Education
Certificate - Digital media
Mountainland Applied Technology College
Lehi, UT01.2021
High school diploma - undefined
Westlake High School
Saratoga Springs, UT01.2020
Skills
- Auditing
- French
- Shift Management
- Military Experience
- Communication skills
- Team management
- Customer service
- Leadership
Certification
- Driver's License
- TS/SCI
Military Service
Army National Guard, United States, Private First Class, 07/01/23, Present, Completed BCT, Completed DLI-French, Completed AIT
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
French
Limited Working
Timeline
Cryptologic Linguist
Army National Guard
08.2023 - Current
Sales Associate
Victra - Verizon Wireless Premium Retailer
06.2023 - 02.2024
Shift Supervisor
Arctic Circle
01.2019 - 01.2022
High school diploma - undefined
Westlake High School
Certificate - Digital media
Mountainland Applied Technology College
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