Mckay Stein
South Jordan,Utah
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Greenix Pest Control Sales Rep
Greenix Pest Control
Grand Rapids, MI
03.2024 - 06.2024
- Attended weekly team meetings to discuss sales strategies and targets.
- Greeted customers at their door and introduced myself.
- Collected payments from customers, including cash, check or credit card transactions.
- Provided detailed information about the products being sold and answered customer questions.
- Implemented effective strategies to increase customer retention rates.
- Developed a rapport with potential customers by engaging in friendly conversation.
- Called warm contacts each week to enhance sales opportunities.
Associate
Home Depot
Riverton, Utah
06.2022 - 02.2024
- Resolved customer complaints promptly and efficiently.
- Conducted regular follow-up calls with customers after resolving their issues.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed positive relationships with customers through friendly interactions.
- Provided accurate information about products and services to customers.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Associate
Walmart
Riverton, Utah
06.2021 - 09.2021
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Identified discrepancies between actual sales figures and expected totals.
- Monitored cashier performance, providing feedback as needed.
- Assisted cashiers with resolving customer complaints and inquiries.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Trained new cashiers on proper use of registers and store policies.
- Developed strong working relationships with team members to foster collaboration.
Associate
Arbys Resturant
South Jordan, Utah
04.2020 - 04.2021
- Maintained cleanliness of work area throughout shift.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Maintained knowledge of current menu items, prices, and promotions.
- Followed all safety protocols while operating restaurant equipment like fryers or grills.
- Verified that orders were accurate and complete before delivering them to customers.
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
Education
High School Diploma -
Providence Hall
Herriman, UT05-2022
Skills
- Customer Service
- Account Management
- Customer Retention
- Revenue Generation
- Lead prospecting
- Sales Development
- Sales closing
- Lead Generation
- Upselling and Cross Selling
- Product and service knowledge
Timeline
Greenix Pest Control Sales Rep
Greenix Pest Control
03.2024 - 06.2024
Associate
Home Depot
06.2022 - 02.2024
Associate
Walmart
06.2021 - 09.2021
Associate
Arbys Resturant
04.2020 - 04.2021
High School Diploma -
Providence Hall
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