McKay Stephenson
Lehi
Summary
My name is McKay Stephenson, I love working with others and helping them out if they need it. I'm a hardworking person who will take charge when needed and someone you can trust. I'm very reliable and I am good with taking care of things that need to be done. I was trained to be a manager at JCW's and now have the skills to supervise staff and how to handle customers. In my current employment I have aided customers as well as the management team in satisfactory solutions and communication skills while maintaining a friendly environment.
Overview
5
5
years of professional experience
Work History
Produce Assistant
Smiths Food And Drug
09.2023 - Current
- Maintained a clean and organized produce department, ensuring compliance with health and safety regulations.
- Demonstrated strong attention to detail when inspecting incoming shipments for quality control purposes, ensuring only the freshest produce reached store shelves.
- Contributed to a positive shopping experience by engaging customers in friendly conversation while assisting them with their needs.
- Assisted with training new team members, sharing best practices and helping them acclimate to a fast-paced work environment.
- Reduced waste by effectively managing overstocked or expired items, implementing markdowns or donations as appropriate.
- Worked closely with management to ensure adherence to company policies and procedures, maintaining a professional and positive atmosphere within the produce department.
- Received recognition for outstanding customer service, resulting in numerous positive reviews from satisfied shoppers.
Fast Food Manager
Costa Vida
05.2023 - 09.2023
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reduced shortages 80% by holding staff accountable for excessive food waste and conducting shift inventories
Produce Clerk
Smiths Grocery
09.2021 - 02.2023
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Worked closely with management team to upgrade efficiency and customer satisfaction.
JCW'S / Manager JCW'S / Manager
JCW's The Burger Boys
09.2019 - 04.2021
- Management - Leadership - Problem solving - Hard working - Manages time well - Good communication - Good customer service - Respectful - Reliable - Volunteer Work / Helpful - Responsible - Patient - Persistent - Good with relationships - Fast - Clean - Good listener - Managed over 30 customer calls per day - Achieved over $20,000 per day - Performed great in every position at JCW's
Education
High School Diploma -
American Fork High School
American Fork, UT05.2021
Certificate - Digital Marketing And Analytics
Mountainland Technical College
Lehi, UT05.2021
Skills
- Employee performance evaluations
- Staff Supervision
- Business planning
- Budgeting
- Training
- Cleaning
- Cooking
- Customer Service
- Staff Management
- Orders
- Stocking
Accomplishments
- Google analytics-Hubspot content marketing-Hubspot email marketing-Google Ads-Google advanced analytic-Hubspot social media marketing-Hardworking-Problem-Solving-Reliable-Design-Marketing-Managing-Adobe-Microsoft Word-Content marketing.
Timeline
Produce Assistant
Smiths Food And Drug
09.2023 - Current
Fast Food Manager
Costa Vida
05.2023 - 09.2023
Produce Clerk
Smiths Grocery
09.2021 - 02.2023
JCW'S / Manager JCW'S / Manager
JCW's The Burger Boys
09.2019 - 04.2021
High School Diploma -
American Fork High School
Certificate - Digital Marketing And Analytics
Mountainland Technical College