Frances McKay
Salt River Pima-Maricopa/Spirit Lake Dakota
Bismarck,US
Summary
Detail-oriented individual with a strong academic background in Communication Studies, specializing in interpersonal and non-verbal communication providing a comprehensive understanding of human behavior, critical thinking, and analytical problem-solving. Proven ability to handle multiple tasks efficiently with exceptional program management, adept at project oversight and implementation. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing team objectives and program goals. Consistent dedication to compassionate care, community engagement, and cultural awareness. Committed to continuous professional development, learning and growing with a positive attitude.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
8
8
Certifications
Work History
Program Officer-Collective Abundance Fund
NDN Collective
02.2024 - Current
- Facilitating workshops and trainings for awardee convenings, meetings, or site visits, virtually or in person, increases understanding of program goals and objectives.
- Managing complex projects from inception to completion, ensuring timely delivery of high-quality results.
- Assisting in the recruitment, outreach, assessment, and relationship management of individual awardees across Minnesota, North Dakota, and South Dakota.
- Establishing partnerships with external organizations, expanding program reach, and impact.
- Responding to inquiries regarding the award program, and providing information and feedback to award seekers.
- Reviewing applications, budgets, due diligence, and reports; making recommendations for funding decisions, and allocations.
- Co-creating award notifications for individual awardees, and handling general correspondence.
- Analyzing and utilizing award data for the continuous improvement and refinement of grantmaking programs and processes.
- Supporting the grantmaking process through the effective utilization of all internal systems and procedures.
- Assisting the Resourcing team in its collaboration with the Impact and Learning Manager to evaluate the outcomes and impact of all award and grant programs.
- Creating and maintaining critical internal and external relationships, while supporting processes that will ensure success for all Awardees.
- Supporting the entire Resource team with grant reviews and planning for all NDN Grant Programs.
Chief Medical Officer Administrative Assistant
Elbowoods Memorial Health Center
08.2020 - 02.2024
- Maintain compliance with tribal, local, national, and federal requirements for medical staff provider credentialing, education, and certifications.
- Ensure medical and administrative best practices in policies and procedures, in accordance with the Accreditation Association for Ambulatory Health Care.
- Review time sheets, prepare attendance reports, and process payroll for office staff with the WorkForceGo HR management system.
- Manage 15 Medical Staff records and data transfer, ensuring traceability, and improving operations through automated systems.
- Implemented electronic health record systems to improve accuracy, efficiency, and coordination of patient care across departments.
- Record meeting minutes to provide a historical account of actions, measure progress against the strategic plan, and drive accountability.
- Maintain patient records of material flow, compiling, and organizing related data.
- Draft and prepare healthcare provider and consultant contracts for the Chief Medical Officer and MHA Nation Legal Department review.
- Manage the Modio Health database for 15 healthcare providers and 5 consultants to store credentialing information for reference, reporting, and analysis.
- Track and analyze expenses for the Behavioral Health department's budget, and submit updated financial reports.
- Assist staff in completing special projects by organizing documentation and supplies to handle forecasted demands.
- Route off-site business correspondence, documents, and messages to the correct MHA Nation departments and staff members located at the MHA Nation Tribal building.
- Monitor office calendars to plan meetings, activities, and travel to maximize productivity.
- Compose sensitive, confidential health data reports, and documentation for the MHA Nation Tribal Council.
- Maintain the Elbowoods Memorial Health Center medical handbook to outline policies and provide insights into the organization's mission and values.
Foundation Administrator
Tiwahe Foundation
05.2018 - 06.2020
- Development and Grants database manager; gathered, organized, and input donor and grantee information into the digital database.
- Direct assistance for assigned committees and the Board of Directors.
- Maintained Tiwahe Foundation's standing relationships with donors and funding partners.
- Managed the organization's communications: online, social media, and press.
- Event planning: Annual Event, Grantee Honoring convocations, Oyate Network meetings, etc.
- Generated quantitative grantee reports, detailing findings with recommendations.
- Bookkeeping of accounts receivable and payables.
- Maintained database systems to track and analyze operational data.
- Assisted in the development of effective improvement plans in alignment with goals and specifications.
- Collect and process donor and grant financial transactions, financial reporting, 401(k), and year-end audit preparation.
- Cultivated positive relationships with vendors to deliver timely, cost-effective supply of services and materials.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Administrative duties for the President/CEO.
- Conducted regular reviews of office operations, and identified areas for improvement.
- Managed special projects as assigned.
Director of Institutional Advancement
Nueta Hidatsa Sahnish College
01.2017 - 05.2018
- Assisted in the development, facilitation, and management of fundraising efforts, alumni engagement, and program objectives.
- Devised comprehensive programs to promote diversity and inclusion among staff, faculty, students, and community members, i.e., alumni activities and events, established the Nueta Hidatsa Sahnish College Alumni Association (NHSCAA), Founder's Day, NHSCAA 3K Walk/Run, NHSC Graduation, etc.
- Identified issues, analyzed information, and provided solutions to problems.
- Maintained the alumni database management, and input ongoing alumni data entry.
- Created strategic planning for funding development, alumni relations, and all aspects of the Capital Campaign project, and fundraising efforts for the Advancement department at Nueta Hidatsa Sahnish College.
- Manager of the donor and gift database through the use of the Jenzabar database, ensuring comprehensive and accurate constituent, donor, and prospective donor records.
- Created and operated all social media and media platforms for the Nueta Hidatsa Sahnish College Alumni Association (NHSCAA), i.e. Facebook and MHA public community boards.
- Implemented departmental programs, all special projects, and events as designated by the President of Nueta Hidatsa Sahnish College, i.e., AIHEC Basketball Tournament Planning Committee, Mr. & Ms. AIHEC Committee Co-Chair, education meetings with the Mandan, Hidatsa, and Sahnish tribal governments, etc.
- Coordinated all administrative activities for the Alumni Association department and office.
TA-WA AmeriCorps Member
Osage Nation Communities of Excellence
09.2013 - 10.2016
- Trained and implemented "Nutrition Warriors," "Diabetes Prevention Program (DPP)" to do lifestyle coaching, "ElderGym" fitness and walking club, "MyPlate," and "Food Matters" classes for the Osage Nation adults and youth throughout Osage County.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, elders, and staff.
- Completed Health Literacy training and HIPAA training, which helped adults and seniors understand medical terminology and assisted with their medical paperwork.
- Successful coordination of Osage Nation cultural events, i.e., Red Ribbon Awareness Powwow, and In.Lon.Shka War Dances.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Submitted monthly progress reports and all activities, tracking the program's efficiency and retention.
- Fostered strong relationships with Osage community members and elders through regular communication about health progress and areas for growth, ultimately contributing to improved community-organization partnerships.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Team leader in group projects, delegating tasks, and providing feedback.
Youth Prevention Specialist (YPS)
Wiconi Ohitika "Strong Life" Project
02.2012 - 08.2012
- Organized and implemented "Dakota Youth Activity" nights (i.e., Dakota Language nights, substance prevention with puppet shows ('Kids On The Block' KOB curriculum), and exercise games/diabetes prevention), held every Thursday night at rotating Spirit Lake Nation district locations.
- Incorporated 'Sources of Strength' (SoS) and 'Kids on the Block' (KOB) curriculum to provide substance prevention, nutrition and fitness education, and promote positive self-esteem with Warwick High School, Four Winds Community High School, and Minnewaukan High School.
- Procured referrals based on classroom assessments for students who potentially needed mental health evaluations and/or mental health services.
- Managed case referrals and follow-up.
- Reported and submitted weekly and monthly summaries of all activities, events, cases, and referrals to the Wiconi Ohitika "Strong Life" Project Coordinator.
- Advocacy work with high-risk students; maintain high levels of confidentiality.
- Provided structured opportunities for program participants to integrate knowledge, attitudes, and skills needed to meet specific program goals and objectives.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating the ability to work collaboratively and effectively.
- Used critical thinking to break down problems, evaluate solutions, and make decisions during community crises.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Served as a liaison between schools, families, law enforcement agencies, and Wiconi Ohitika.
- Partnered with tribal organizations to provide resources and referrals for youth in need of specialized services or assistance.
- Facilitated 4 peer support groups to promote healthy relationships and positive decision-making skills among adolescents.
Lead Summer Youth Supervisor
Spirit Lake Tribe Employment & Training
06.2009 - 08.2009
- Supervised attendees aged 14 to 24 from two of the four Spirit Lake Nation districts.
- Developed partnerships with the Spirit Lake Nation tribal government and their subsidiaries to create work placements and job-shadowing opportunities for our program attendees.
- Organized and monitored work placements and job shadowing opportunities for attendees to ensure their progress.
- Coached, mentored, and guided attendees' occupational skills, work ethic, customer service, and office etiquette.
- Implemented structured schedules to maintain order and promote a positive environment for participants.
- Managed attendees' timecards and payroll.
- Oversaw attendees' development through in-depth training, workshops, seminars, and other learning opportunities.
- Ensured safety of all participants through strict adherence to established guidelines and protocols.
- Led team-building exercises, enabling youths to develop strong interpersonal skills and camaraderie among peers.
- Evaluated program effectiveness by analyzing participant feedback and implementing necessary improvements in subsequent sessions.
- Enhanced youth engagement by incorporating creative activities and group discussions into daily routines.
- Monitored youth progress, providing timely feedback to parents or guardians regarding milestones or areas needing improvement.
Education
Bachelor of Arts - Communication Studies
University of Montana-Missoula
Missoula, MT 01.2010 - 05.2011
No Degree - Communications
University of North Dakota
Grand Forks, ND 08.2007 - 12.2009
Associate of Arts - Liberal Arts
Cankdeska Cikana Community College
Fort Totten, ND 01.2006 - 05.2007
High School Diploma -
Four Winds Community High School
Fort Totten 08.2001 - 05.2004
Skills
- Communications Specialist; Interpersonal & Non-verbal
- Cross-Cultural Competence; Specializing in Indigenous Culture & Reservation Communities
- Initiative Problem-Solving Skills
- Records Management
- Training and Facilitation
- Accreditation Coordination
- Proposal Writing
- Strategic and Project Planning
- Research and Data Analysis
- Operational Efficiency
- Time Management
- Prioritizing sobriety to nurture a safe environment for people currently in or seeking recovery
- Computer Proficiency In: Database Management, All Social Media Platforms, Quickbooks, e-Tapestry/Blackbaud, Box File Sharing Service, FileMaker Pro, GoDaddy/WordPress, Google Workspace, Fluxx, Microsoft Office
Certification
Community Emergency Response Team (CERT) training with the Osage Nation Fire Department
Timeline
Trauma of Money Certified
03-2025
Program Officer-Collective Abundance Fund
NDN Collective
02.2024 - Current
Accreditation Association for Ambulatory Care Conference Training
11-2022
Microsoft Excel Intermediate Course
09-2022
TAT Finance Intacct Training
08-2022
Cost Principles for Federal Grants
08-2022
Chief Medical Officer Administrative Assistant
Elbowoods Memorial Health Center
08.2020 - 02.2024
Foundation Administrator
Tiwahe Foundation
05.2018 - 06.2020
Director of Institutional Advancement
Nueta Hidatsa Sahnish College
01.2017 - 05.2018
Community Emergency Response Team (CERT) training with the Osage Nation Fire Department
03-2015
Diabetes Prevention Program (DPP)
09-2014
TA-WA AmeriCorps Member
Osage Nation Communities of Excellence
09.2013 - 10.2016
Applied Suicide Intervention Skills Training (ASIST) to provide suicide prevention
06-2012
Youth Prevention Specialist (YPS)
Wiconi Ohitika "Strong Life" Project
02.2012 - 08.2012
Bachelor of Arts - Communication Studies
University of Montana-Missoula
01.2010 - 05.2011
Lead Summer Youth Supervisor
Spirit Lake Tribe Employment & Training
06.2009 - 08.2009
No Degree - Communications
University of North Dakota
08.2007 - 12.2009
Associate of Arts - Liberal Arts
Cankdeska Cikana Community College
01.2006 - 05.2007
High School Diploma -
Four Winds Community High School
08.2001 - 05.2004
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