McKayden Lervik

• Organized and maintained stock records and Type documents.
• Maintained strict adherence to company policies and procedures, ensuring compliance with all applicable laws and regulations.
• Maintained a clean and safe working environment, adhering to all safety protocols and regulations.
• Provided excellent customer service to internal departments, addressing their supply needs promptly and professionally.
• Managed multiple priorities simultaneously while maintaining accuracy in record-keeping and order fulfillment tasks.

Sorted and delivered materials to different work areas and staff.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Dusted picture frames and wall hangings with cloth.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
• Changed bed linens and collected soiled linens for cleaning.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Sorted, laundered and put away various laundry items.

• Gathered requirements, designed, developed and thoroughly tested software for internal users and for deployment to external clients
• Worked closely with clients and partners to design software to interface our businesses with one another
• Traveled to client sites for installation and implementation of software solutions
• Programmed Web applications
• Created role based security and encryption package for all Company developed Web applications
• Created software to de-dupe database of over 1,000,000 physician panel members
• Maintained existing and legacy software written by current and past employees
• Employed Object Oriented design practices to create efficient, modular and reusable software.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
• Completed successful daily cash audits to correctly balance drawers at end of shifts.
• Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
• Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.