McKayla Bouressa
Saint Michael,MN
Summary
Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
1
1
year of professional experience
Work History
Project Coordinator
Trimark Marlinn
01.2023 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Created job files for each project and maintained current data in each file.
- Maintained database and spreadsheets with accurate inventory and status.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
Project Administrator
Trimark Marlinn
01.2023 - Current
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Assessed customer needs and developed solutions to meet needs.
- Coordinated and monitored service activities to confirm work met all requirements.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
Education
High School Diploma -
Saint Michael Albertville Highschool
Albertville, MN06.2016
Skills
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Project Management
- Documentation Management
- Critical Thinking
- Attention to Detail
- Customer Service
- Workload Management
- Schedule Management
- Relationship Building
Employee of the month
Because of my dedication and hard working skills, I received 2 awards in one month. One being Employee of the month, and another being a Customer Service Award for outstanding communication and going above and beyond for our customers and building strong relationships.
Timeline
Project Coordinator
Trimark Marlinn
01.2023 - Current
Project Administrator
Trimark Marlinn
01.2023 - Current
High School Diploma -
Saint Michael Albertville Highschool
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