McKayla Crum
Summary
Accomplished leader with extensive experience in the US Navy, adept at problem-solving and team leadership. Enhanced team productivity and customer satisfaction through innovative solutions and efficient workflows. Skilled in risk management and multitasking, with a proven track record of mentoring staff and improving operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
US Navy
06.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Training Manager
US Navy
04.2024 - 10.2024
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Identified skill gaps in workforce and addressed them through targeted training programs, resulting in more competent and versatile team.
- Promoted learning culture by encouraging employee participation in external professional development opportunities and sharing insights with team.
Parts Manager
Us Navy
04.2022 - Current
- Coordinated with supply department to ensure seamless availability of parts, improving overall service turnaround times.
- Provided timely, insightful and accurate reports to upper management.
- Ordered parts for repair shops and service departments for use in all types vital equipment.
Technician
Navy
12.2019 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
High School Diploma -
Martinsville High School
Martinsville, IN05.2018
Skills
- Problem-solving abilities
- Team Leadership
- Risk Management
- Crisis Management
- Priority management
- Multitasking Abilities
Certification
Fiber Optic Technician
Timeline
Training Manager
US Navy
04.2024 - 10.2024
Supervisor
US Navy
06.2023 - Current
Parts Manager
Us Navy
04.2022 - Current
Technician
Navy
12.2019 - Current
High School Diploma -
Martinsville High School
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