Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Barback
The Quarry Tap Room
08.2021 - Current
Lead bartender on weekend nights, ensuring we accurately make drinks and collect payment
Create custom cocktails for dinner service and daily specials
Helping stock/count inventory and organizing it
Training new hires to make drinks, learn the POS system, and properly open/close
Server
Coordinated with servers and bartenders to maintain smooth operation of the bar area.
Sever/Lead Hostess
Ottos On The River
01.2020 - 08.2021
Provided full service in a busy, upscale restaurant in Downtown Augusta
Served over 100+ Customers per shift
Memorized an average of 5 specials a night
Suggested cocktails, beers, and wine that paired well with meals.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server/ Host/ Bartender
Aunt Gins
01.2018 - 01.2020
Perfected in multi-tasking
Hosted and ran the phone
Took food orders for multiple tables while still checking with the kitchen
Made drinks for the tables I served, including the customers at the bar
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Associates - Business and Management
Kennebec Valley Community College
Skills
Customer Service
Industry Trends
De-Escalation Techniques
Servsafe Certified
Knowledge about state alcohol sale
Fast service, and satisfied customers
Knowledge of 50 shot recipes along with classic cocktails