McKayla Flansburg
Carlsbad,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Over 14 years of customer service experience and a passion for helping others.
Overview
7
7
years of professional experience
Work History
Assistant
Posh Brides & Grooms
03.2018 - 05.2023
- Greeted guests in with friendliness and professionalism.
- Assisted owner in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with owner to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased customer service success rates by quickly resolving issues.
Bartender
Morgan Run Club & Resort
10.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
El Camino Country Club
07.2016 - 09.2021
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Science - Clinical Psychology
California State University - San Marcos
San Marcos, CA05.2025
Associate of Science - Psychology
Miracosta College
Oceanside, CA05.2023
Skills
- Sorting and Labeling
- Telephone Skills
- Organization Skills
- Appointment Booking
- Organization and Efficiency
- Greet Visitors
- Answer Telephone Calls
Timeline
Bartender
Morgan Run Club & Resort
10.2021 - Current
Assistant
Posh Brides & Grooms
03.2018 - 05.2023
Bartender
El Camino Country Club
07.2016 - 09.2021
Bachelor of Science - Clinical Psychology
California State University - San Marcos
Associate of Science - Psychology
Miracosta College
Similar Profiles
Marie ProtokowiczMarie Protokowicz
Manager at Brides And Grooms, INCManager at Brides And Grooms, INC
Brooke AdkinsBrooke Adkins
Grooming Assistant at Glamour GroomsGrooming Assistant at Glamour Grooms
Jacob PedersonJacob Pederson
Fertilizer at Grooms IrrigationFertilizer at Grooms Irrigation
Lauren BuxtonLauren Buxton
Regional Trial Services Chief at United States Marine CorpsRegional Trial Services Chief at United States Marine Corps
Mary JohnsonMary Johnson
Business Development Executive at Insight EnterprisesBusiness Development Executive at Insight Enterprises