Proven professional with a solid background in customer service and patient care, notably at Eastern Oregon Alcoholism Foundation. Excelled in building customer relationships and enhancing patient recovery through active listening and empathy. Demonstrated strong work ethic, reliability, and time management skills. Achieved high accuracy in cash and credit transactions, fostering repeat business and patient adherence to treatment plans.
Overview
9
9
years of professional experience
Work History
Cashier
Ace Hardware
10.2024 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Treatment Associate
Eastern Oregon Alcoholism Foundation
09.2022 - 04.2024
Utilized evidence-based practices in treatment delivery, contributing to positive patient outcomes.
Supported diverse patient populations by maintaining cultural competence and sensitivity during interactions with individuals from various backgrounds.
Aided patients in developing healthy coping strategies through individual counseling sessions tailored to their unique needs.
Educated patients on medication management and potential side effects, ensuring adherence to prescribed regimens.
Conducted thorough assessments of patients'' needs, leading to accurate diagnoses and appropriate interventions.
Enhanced patient recovery by implementing individualized treatment plans and monitoring progress.
Developed strong therapeutic relationships with patients through active listening skills and empathetic communication techniques, fostering an atmosphere conducive to healing.
Assisted in training new staff members on clinic policies and procedures, ensuring consistent high-quality care across the team.
Cashier
Tacobell
08.2015 - 10.2018
Worked flexible schedule and extra shifts to meet business needs.
Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Assisted customers with menu items and accurate order fulfillment.
Maintained clean, tidy and orderly work station to uphold company standards.
Assistant Store Manager at Chiefland Hardware and Farm Supply (Ace Hardware)Assistant Store Manager at Chiefland Hardware and Farm Supply (Ace Hardware)