McKayla Monahan
Gold Bar,WA
Summary
Dynamic lived experience professional with a proven track record in project management and community outreach. Skilled in event coordination, compliance, and communication, I excel at fostering relationships and enhancing resource accessibility. My attention to detail, adaptability, and lived experience have driven successful initiatives while maintaining compassion and kindness.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Event Cordonator - Volunteer
Washington Recovery Alliance
Redmond, Washington
05.2026 - Current
- Managed preparation, setup, and breakdown of community events efficiently.
- Executed outreach initiatives for substance use and mental health awareness, increasing community engagement.
- Cultivated partnerships with local organizations to improve access to resources for those in need.
- Participated in fundraising events, increasing program visibility within community.
- Facilitated collaboration among volunteers, creating a supportive and effective work environment.
Inspections Admin/Coordinator
Western States Fire Protection Co.
Redmond, WA
06.2024 - 12.2025
- Managed documentation and reporting, ensuring compliance with safety regulations and maintaining accurate records.
- Supported project managers by tracking milestones and deliverables, contributing to project timelines and accountability.
- Facilitated communication between clients and technical teams, ensuring timely project updates and alignment on goals.
- Organized staff training sessions on fire safety procedures and equipment.
General Merchandise Manager
Safeway
Everett, WA
03.2023 - 01.2024
- Analyzed sales data to identify trends and adjust merchandise strategies.
- Managed inventory levels to ensure optimal product availability across all store locations, supporting sales continuity.
- Oversaw daily operations of merchandising team to streamline workflow and increase overall team productivity.
- Maintained inventory control systems for accurate stock level management.
- Conducted regular audits of merchandise stock to detect shrinkage.
- Trained staff on product knowledge and customer service best practices for improved assistance.
- Developed training materials to accelerate onboarding process for new merchandising team members, enhancing their readiness.
- Organized special events, including sales promotions and clearance sales.
Dispatch Support & Window Coverings Manager
Accents & Interiors
Woodinville, WA
06.2022 - 02.2023
- Trained new staff on design principles and company standards, enhancing customer service quality.
- Conducted quality checks on completed projects to align with client expectations.
- Monitored staff performance, proactively identifying and addressing issues to maintain team effectiveness.
- Ensured compliance with all applicable laws, regulations, and industry standards.
- Created monthly reports for senior management detailing operational performance metrics.
- Monitored budgets and expenditures to optimize cost-effectiveness while maintaining quality.
- Managed team schedules and assigned tasks, ensuring timely project delivery and alignment with client expectations.
Medical Receptionist
Iora Primary Care
Seattle/Renton, WA
12.2020 - 05.2021
- Scheduled appointments using electronic health record system to streamline patient access to care.
- Managed patient records, ensuring confidentiality and accuracy.
- Coordinated with healthcare providers to facilitate seamless patient care flow.
- Collected and verified insurance information to ensure accurate coverage for patient services.
- Assisted patients in promptly completing registration forms and paperwork.
- Answered incoming calls, addressing inquiries from patients and medical offices.
- Entered insurance demographics and health history into patient database accurately.
- Processed referrals for specialist care to facilitate timely access to necessary treatments.
Education
High School Diploma -
Monroe High School
Monroe, WA06-2019
Skills
- Event coordination
- Community outreach
- Project management
- Compliance management
- Documentation and reporting
- Operational efficiency
- Deadline adherence
- Activity scheduling
- Time management
- Microsoft Office proficiency
- Team collaboration
- Adaptability and dependability
- Communication skills
- Empathy and patience
- Driver's license (state)
VOLUNTEERING
- King County Substance Use Conference - representing Washington Recovery Alliance
- Day-of coordination for Spring Into Recovery with the Snohomish County Recovery Coalition - 2025 and 2026. This event is one of WA states largest resource events held at Funko Field in Everett WA.
- Street outreach - distributing essential needs to the unhoused community while also connecting individuals to needed resources and services.
- Youth Mentorship - working with at risk youth in my local community by fostering trusting relationships, encouraging education. and connecting them with healthy activities.
Certification
- Certified Peer Support Specialist - Awaiting next training opening
Timeline
Event Cordonator - Volunteer
Washington Recovery Alliance
05.2026 - Current
Inspections Admin/Coordinator
Western States Fire Protection Co.
06.2024 - 12.2025
General Merchandise Manager
Safeway
03.2023 - 01.2024
Dispatch Support & Window Coverings Manager
Accents & Interiors
06.2022 - 02.2023
Medical Receptionist
Iora Primary Care
12.2020 - 05.2021
High School Diploma -
Monroe High School