McKayla Robins
Springfield,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Cleaning Technician
RCH Professional Cleaning
12.2020 - Current
- Enhanced customer satisfaction by maintaining a clean and hygienic environment in commercial spaces.
- Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Contributed to a healthy workplace by consistently sanitizing office equipment and surfaces.
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Provided excellent service by addressing client concerns promptly and professionally.
Front Desk Receptionist
Woodland Inn
07.2017 - 10.2019
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Certified Medical Aide
Dianas Boarding Home
06.2014 - 09.2017
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient recovery time through diligent monitoring and timely interventions.
- Delivered high-quality medical support for a diverse range of patients, ensuring proper medical care and attention.
- Assisted nursing staff in daily tasks, streamlining workflow and improving patient outcomes.
- Provided comprehensive patient care, including bathing, grooming, feeding, and mobility assistance.
- Documented vital signs accurately and consistently, enabling healthcare providers to make informed decisions about treatment plans.
- Recognized changes in patients'' conditions promptly, reporting concerns to nursing staff or physicians as appropriate to prevent complications.
Education
High School Diploma -
Woodland RIV
Marble Hill, MO05.2014
Skills
- Commercial Equipment Operations
- Chemicals Handling
- Teamwork and collaboration
- Customer service orientation
- Attention to detail
- Safety-conscious mindset
- Multitasking capabilities
- Reliability and punctuality
- Time management
- First aid knowledge
Timeline
Cleaning Technician
RCH Professional Cleaning
12.2020 - Current
Front Desk Receptionist
Woodland Inn
07.2017 - 10.2019
Certified Medical Aide
Dianas Boarding Home
06.2014 - 09.2017
High School Diploma -
Woodland RIV
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