Mckayla Rozar
Victorville,CA
Summary
Dynamic professional with a diverse background, including a pivotal role at Victor Valley Union High School District, where I enhanced customer service by 20%. Skilled in food safety and patient-focused care, I excel in fast-paced environments, demonstrating exceptional problem solving abilities and interpersonal skills. Proven track record of exceeding employer expectations through dedicated teamwork and innovative customer engagement strategies. Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Snack Bar Attendant
Victor Valley Union High School District
09.2023 - Current
- Monitored inventory and notified management of deficiencies or shortages.
- Responded to customer complaints to help resolve issues.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Communicated stand offerings and answered guest questions regarding orders.
- Reconciled receipt totals with cash and credit payments to address shortages with staff members.
- Trained Number new employees and volunteers to operate cash register and properly prepare food.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Cooked and packaged large batches of food prepared to order or kept hot until needed.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Prepared and built Type food items according to standardized recipes and directions.
- Prepared food orders within Number-minute period.
- Prepped food items for later use to save staff time during busy hours.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Loaded perishable items into climate-controlled coolers to prevent food spoilage.
- Used cash register to tender change and process cash and credit card payments.
- Promptly handled all guest concerns, questions, and complaints to boost customer service ratings Number%.
Scare Actor
Victoria Manoe Haunted House
10.2022 - Current
- Researched character types and delivered appropriate voice, gesture and physical presentation.
- Improvised character presentation and conversations with guests to provide immersive experience.
- Worked with various special effects, fog, strobes and loud sounds.
- Applied special makeup to complement costume design for role in haunted woods entertainment event.
- Demonstrates fine timing on actions and verbalizations to achieve maximum effect in concert with set and other actors.
- Teamed on clean up of set and location at end of performance to prepare for next performance.
- Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
- Participated in group meetings pre- and post-production to determine needed changes and discuss options for improvement.
- Accustomed to attaching and using prosthetics and body props to enhance performance.
- Delivered unique and compelling performances on both stage and screen.
- Developed characters through improvisation and script analysis.
- Made quick adjustments to characters on stage.
- Received positive audience feedback in various theatrical shows.
- Provided input to directors on character development.
- Used body language, facial expressions and vocal techniques to convey messages.
- Applied techniques, using sense memory, character analysis and script analysis to bring characters to life.
- Interpreted scripts to create believable characters.
- Gained valuable on-set experience by working with established directors.
Catering Manager
Victor Valley Union High School District
08.2022 - Current
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Handled payment collection and payroll of Number employees.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Handled catering scheduling, ordered food and planned events.
- Worked with chefs to plan menus according to client needs and budgets.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Coordinated with catering staff to deliver food services for special events and functions.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Medical Assistant
Victor Valley Union High School District
08.2022 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Babysitter
Parent Of Child
05.2017 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Reassured children when upset providing emotional support and stability.
- Taught children basic life skills, manners and personal hygiene.
- Administered medications by following strict instructions from parents.
- Encouraged children to be understanding and patient with others.
- Coordinated playdates and outings to meet children's physical and social needs.
- Monitored children's play activities to verify safety.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Assisted with light housekeeping duties as well as running errands.
- Supervised children on playground to help develop physical and social skills.
- Provided developmentally appropriate activities for children.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Identified warning signs of emotional and developmental problems in children.
- Took care of special kids that needes extra help when it comes to physical and mental activities
Education
Victor Valley High School
Victorville, CASkills
- Food Prep
- Stock replenishment
- Sanitization
- POS System Operation
- Food safety knowledge
- CPR certification
- SkillsUSA certification workplace
- Money Handling
- Food Preparation
- Product presentation
- Cooking
- Food handling safety
- Reliable and punctual
- Cleaning and sanitation
- Restaurant Operations
- Interpersonal Skills Development
- Fast and efficient service worker
- Customer Response
- Organized multi-tasker
- Food handling
- Cash Handling
- Accustomed to shift work
- Food safety and sanitation
- Late-night shift availability
- Engaging personality
- Restaurant Management
- Medical office administration
- Medical Terminology
- Patient Scheduling
- Procedure Assistance
- Inventory Management
- Patient-focused care
- Patient Flow Management
- Maintaining confidentiality
- Food handlers certification
- Lab Equipment Operation
- Respiratory therapy functions
- Customer Relationship Management (CRM)
- Prioritizing stat orders
- Sterilization techniques
- Reliable team player
- Complex Problem-Solving
- Family Education
- CPR
- Emergency Room Procedures
- Patient Feeding
- Wound care specialist
- First Aid
- Chemical solution preparation
- Adaptable
- Equipment Sterilization
- Simple dressings
- Medical Equipment Operation
- Medical Procedures
- Direct Patient Care
- Emergency procedures understanding
- Routine management
- Activity Planning
- Child Supervision
- Behavior monitoring
- Light Housekeeping
- Schedule Management
- Age-Appropriate Activities
- Bathing and dressing
- Upholding discipline rules
- Conflict Resolution
- Child Development
- Planning physical activities
- Emergency Response
- Childcare
- Time Management
- Early Childhood Education
- Following Directions
- CPR Certified
- Playing puzzles and games
- Administering medicines
- Behavior Management
- Strong Work Ethic
- Early Childhood Development
- Maintaining safe environment
- Educational Activities Planning
- Monitoring screen time
- Reliability
- Emotional Control
- Improv Acting
- Makeup Application
- Audience Engagement
- Facial Expressions
- Character Development
- Goal Development
- Character Study
- Facial Expression Management
- Public Engagement
- Script Reading
- Role Auditions
- Audience Entertainment
- Informative Presentation
- Creative Thinking
- Relationship Establishment
- Casting Calls
- Action Narration
- Information Analysis
- Team Collaboration
- Memorization skills
- Organizational Skills
- Teamwork and Collaboration
- Team Building and Leadership
- Theatrical Productions
- Set Design
- Problem-solving aptitude
- Attention to Detail
- Character Impersonation
- Special Effects
- Problem-solving abilities
- Flexible and Adaptable
- Team building
- Relationship Building
- Live Performances
- Decision-Making
- Script Development
- Multitasking Abilities
- Active Listening
- Adaptability and Flexibility
- Can-do attitude
- Performance Planning
- Special Events
Certification
CPR license
Food handlers permit
SkillsUSA workplace certification
Timeline
Snack Bar Attendant
Victor Valley Union High School District
09.2023 - Current
Scare Actor
Victoria Manoe Haunted House
10.2022 - Current
Catering Manager
Victor Valley Union High School District
08.2022 - Current
Medical Assistant
Victor Valley Union High School District
08.2022 - Current
Babysitter
Parent Of Child
05.2017 - Current
Victor Valley High School
Similar Profiles
Felipe BuenoFelipe Bueno
Guest Teacher at Snowline Joint Unified School District, Victor Valley Union High School District, Hesperia Unified School DistrictGuest Teacher at Snowline Joint Unified School District, Victor Valley Union High School District, Hesperia Unified School District
FELICIA LIMBRICKFELICIA LIMBRICK
Principal at Victor Valley Union High School DistrictPrincipal at Victor Valley Union High School District
DANIELLE COLLIERDANIELLE COLLIER
Secondary Special Education Teacher at Victor Valley Union High School DistrictSecondary Special Education Teacher at Victor Valley Union High School District
Amanda WozniakAmanda Wozniak
Teacher at Victor Valley Union High School DistrictTeacher at Victor Valley Union High School District
Mariela E LimaMariela E Lima
Department Lead at FabFitFunDepartment Lead at FabFitFun