MCKAYLA TRACY
Fitchburg/Verona - Madison Area
Summary
Dynamic customer service professional with a strong emphasis on interpersonal relations and a commitment to delivering exceptional care and satisfaction. Recognized for excellent communication skills and meticulous attention to detail, ensuring every interaction is meaningful and effective. Adaptable and experienced in diverse environments. Technology proficient & enhanced organizational efficiency. A proactive approach to problem-solving and a passion for fostering positive relationships & contributing to consistently high service levels.
Overview
5
5
years of professional experience
Work History
Cashier; Stock & Maint.
BP Gas Station & Truckstop
01.2018 - 2018
- Health & safety, inventory management/stocking, money management & sales, communication & people skills, clean pump areas & janitorial duties/truck driver shower area, multitasking skills
Cashier & Waitress/Food Prep.
Mac's Macaroni & Cheese Shop
01.2017 - 01.2018
- Health & safety, money management/sales, food service, communication & people skills, light maint./cleaning, multitasking, waitress duties, food prep. assist/light cooking, hand-eye coordination, speed-efficiency, teamwork, attention to detail
CNA/Caregiver (Both In-Home & Facility)
Right at Home & Tender Reflections
01.2016 - 01.2018
- Good judgement, multitasking, mobility assist, patience & empathy, problem solving, work ethic, positivity/attitude, communication & people skills, hygiene assist & bathe, clean-cook-errands/chores, adaptability, memory care knowledge/skills, basic nursing skills-medical knowledge, speed-efficiency, time management
Education
Certificate - Extension - Financial Literacy & Lifeskill's
Modules included: Budgeting, Communication, Prof. Relationships, Record Keeping & Prioritizing
10 Hours - Leadership Development
01.2025
Summit Livestream Broadcast
Highschool Graduate/Diploma -
05-2016
Skills
- Leadership/communication & people skills
- Problem Solving
- Adaptability & Attention to Detail
- Work Ethic & Delegation
- Creativity & Out-of-Box Thinking
- Light Maint/Clean-Sweep-Mop & Trash
- Health & Safety Awareness/Knowledge
- Inventory/Records/Documents
- Organization
- Computer Proficiency/Tech Savvy
Timeline
Cashier; Stock & Maint. - BP Gas Station & Truckstop
01.2018 - 2018
Cashier & Waitress/Food Prep. - Mac's Macaroni & Cheese Shop
01.2017 - 01.2018
CNA/Caregiver (Both In-Home & Facility) - Right at Home & Tender Reflections
01.2016 - 01.2018
University of Wisconsin, Madison - Certificate - Extension, Financial Literacy & Lifeskill's
The Global Leadership Network - 10 Hours, Leadership Development
Lodi High School - Highschool Graduate/Diploma,