Overview
Work History
Education
Skills
Timeline
Generic

Mckayla Williams

Dallas,TX

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist/Front Desk Coordinator

Total Wellness And Bariatrics
07.2023 - Current
  • Scheduled appointments in computer system.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Front Desk Receptionist

Shiloh Urgent Care
05.2022 - 07.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Completed EKGs and other tests based on patient presentation in office.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Assisted patients with understanding personalized insurance coverage and benefits.

Receptionist/Studio Coordinator

Waxing The City
04.2022 - 05.2022
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Organized and maintained client databases for accurate communication information.
  • Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
  • Performs basic filing and recordkeeping.
  • Performs administrative and clerical tasks.

Teacher

Little Steps Academy
09.2018 - 04.2022
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.

Teacher

Holy Trinity Learning Center
08.2016 - 09.2018
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Graded and evaluated student assignments, papers, and course work.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Developed and implemented classroom routines to address varying student needs.

Sales Associate

Dillards Department Store
06.2013 - 07.2016
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

I. Jean Cooper Private High School
Dallas, TX
06.2013

Skills

  • Guest Satisfaction
  • Cash Handling
  • Listening Skills
  • Problem-Solving Skills
  • Front Desk Management
  • Data Entry
  • Bookkeeping
  • Customer Service
  • Scheduling
  • Checking Guests In and Out
  • Microsoft Office
  • Credit and Cash Payments
  • Skilled in managing daily office operations including, scheduling,data entry, filing and record keeping

Timeline

Front Desk Receptionist/Front Desk Coordinator

Total Wellness And Bariatrics
07.2023 - Current

Front Desk Receptionist

Shiloh Urgent Care
05.2022 - 07.2023

Receptionist/Studio Coordinator

Waxing The City
04.2022 - 05.2022

Teacher

Little Steps Academy
09.2018 - 04.2022

Teacher

Holy Trinity Learning Center
08.2016 - 09.2018

Sales Associate

Dillards Department Store
06.2013 - 07.2016

High School Diploma -

I. Jean Cooper Private High School

Similar Profiles

CREATE PROFILE
Mckayla Williams