McKayla Ford
Baton Rouge,LA
Summary
A dedicated self-motivated leader in all aspects of work. I am knowledgeable of recruiting, hiring & training qualified teams to meet and exceed objectives. I have a proven track record of outstanding promptness and attendance. I look forward to adding my skills, experience and value to any company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insulator
ExxonMobil Refinery
01.2024 - Current
- Prepared surfaces for insulation with help of adhesives, cement and other compounds.
- Performed thorough post-installation inspections to ensure all areas were adequately insulated and free from gaps or defects.
- Minimized waste by accurately measuring and cutting insulation materials to fit specific spaces precisely.
- Assisted in training new insulators in proper techniques for cutting, fitting, securing, and repairing insulation materials.
- Reduced heat loss by identifying and sealing air leaks with appropriate caulking or weatherstripping materials.
- Measured, cut and laid insulating blankets for water heaters and tanks.
- Installed and secured protective sheet metal to minimize damage and degradation.
- Making sure areas are safe and proper PPE and FRC are worn
Maintenance Technician
Park Regency Apartments
06.2023 - 12.2023
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Familiar with handling most hand tools
- Ability to read and understand blueprints
General Manager
RaceTrac
04.2017 - 05.2023
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Prepared monthly reports on sales figures, expenses, profits.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Updated and maintained store signage and displays.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Delegated work to staff, setting priorities and goals.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction
- Knowledgeable of safety procedures and OSHA standards
- Followed safety protocols to minimize workplace accidents.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Minimized waste by accurately measuring and cutting insulation materials to fit specific spaces precisely.
- Cut, formed and arranged insulation to promote efficiency of materials for each project.
- Assisted in training new insulators in proper techniques for cutting, fitting, securing, and repairing insulation materials.
Education
High School Diploma -
Tara High School
Baton Rouge, LA05.2015
Skills
- Customer Service Management
- Talent Recruitment
- Supply Ordering
- Report Generation
- Payroll Management
- Loss Prevention
- Shift Scheduling
- Employee Training
- Store Operations Oversight
- Retail Inventory Management
- Team Development
- Root Cause Analysis
- Policies and Procedures
- Leading Staff Meetings
- Customer Relations
- Staff Supervision
- Safety Protocols
- Insulation Materials Knowledge
- Hand-tool proficiency
- Millwright skills
- Mechanical Repair
- Lockout and tagout procedures
- Apartment Maintenance
- Blueprint and schematic understanding
Certification
- Serve Safe
- Alcohol License
- OSHA Training
Accomplishments
- Managed two stores grand openings
- Selected to be a Travel manager during a natural disaster
- Promoted three times in my career at RaceTrac
- Passed all evaluations by regional manager every year I managed
Timeline
Insulator
ExxonMobil Refinery
01.2024 - Current
Maintenance Technician
Park Regency Apartments
06.2023 - 12.2023
General Manager
RaceTrac
04.2017 - 05.2023
High School Diploma -
Tara High School
- Serve Safe
- Alcohol License
- OSHA Training
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