Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKayla Sterling

London,KY

Summary

Dynamic, customer-focused, and results-driven professional with 10 years experience across retail, hospitality, and customer service roles. Adept at building long-term customer relationships and delivering tailored solutions to customer needs. Skilled in wholesale buying, inventory management, data entry, and sales.

Overview

10
10
years of professional experience

Work History

Grocery Buyer

Laurel Grocery Company
09.2023 - 04.2025

Experienced wholesale grocery buyer managing over 150 vendor relationships, specializing in managing inventory to ensure consistent product availability, analyzing market trends, and sourcing products. Strong focus on cost control and maintaining supplier relationships for operational efficiency.

Front Desk Attendant

Home2 Suites by Hilton
10.2022 - 04.2023

Friendly and efficient front desk attendant with experience in gust check-ins/outs, managing reservations, addressing guest inquiries, and handling payments. Skilled in providing exceptional customer service, resolving issues, and ensuring smooth hotel operations for optimal guest satisfaction.

Senior Guest Advisor

GameStop
01.2018 - 03.2020

Responsible keyholder with experience overseeing store operations, managing inventory, handling cash, and guest satisfaction. Skilled in customer service, staff supervision and training, and executing sales strategies to drive store performance while maintaining a positive shopping experience.

Postal Clerk

Salisbury University Post Office
06.2015 - 12.2018

Experienced campus post office worker skilled in sorting and distributing mail, managing packages, maintaining inventory, and providing excellent customer service in a fully operational post office accessible to both students and the broader community.

Education

No Degree - General Studies

Salisbury University
Salisbury, MD
01-2018

High School Diploma -

Wicomico High School
Salisbury, MD
01-2015

Skills

  • IBM/AS400
  • Customer Relationship Management
  • 90 WPM
  • 10-key Typing
  • Wholesale Purchasing
  • Microsoft Office
  • Data Entry
  • Sales Analysis
  • POS System
  • Retail Merchandising & Planograms

Timeline

Grocery Buyer

Laurel Grocery Company
09.2023 - 04.2025

Front Desk Attendant

Home2 Suites by Hilton
10.2022 - 04.2023

Senior Guest Advisor

GameStop
01.2018 - 03.2020

Postal Clerk

Salisbury University Post Office
06.2015 - 12.2018

No Degree - General Studies

Salisbury University

High School Diploma -

Wicomico High School
McKayla Sterling