Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Interests
Timeline
Generic

Mckaylyn Wagnon

Big Spring

Summary

Dedicated and customer-oriented professional with a strong work ethic and a passion for learning new skills. Committed to always putting the customers' best interests first and providing the assistance they need. Striving to continuously improve and excel in the role, eager to contribute to the team's success. A natural people person, thoroughly enjoys engaging with individuals and providing them with the support they require.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Signature Stag
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Membership Sales

TruFit Gym
02.2024 - 06.2024
  • Boosted membership sales by effectively identifying customer needs and recommending suitable membership plans.
  • Developed marketing strategies to attract new members to the gym, resulting in increased membership sales.
  • Assisted in membership sales efforts by conducting tours of the facility to showcase amenities available to prospective clients.
  • Boosted golf course membership sales through effective marketing strategies and exceptional customer service.
  • Contributed to revenue growth by promoting membership sales and add-on services such as private lessons or gear rental.
  • Increased membership sales by conducting informative tours of the facility and highlighting unique features of the gym''s offerings.
  • Enhanced membership sales by providing excellent customer service and staff management.
  • Increased club revenue by creating targeted marketing campaigns for membership sales and retention.
  • Contributed significantly to the success of the facility by consistently exceeding membership sales targets and retaining current members.
  • Improved operational efficiency by recommending and implementing changes to membership sales process.
  • Assisted in increasing membership sales through exceptional first impressions and engaging interactions.
  • Identified areas for improvement within the membership sales process by analyzing data trends and soliciting feedback from both prospects and current members alike, allowing us to make informed adjustments as needed.
  • Mentored junior staff members, sharing industry knowledge and best practices for achieving success in a membership sales role.
  • Contributed to an increase in gym membership sales through exceptional customer service and referrals from satisfied clients.
  • Boosted membership sales through effective communication of club benefits and personalized recommendations.
  • Boosted membership sales through active promotion of various fitness packages tailored to individual needs and preferences.

Education

GED -

Howard County Community College
Big Spring, TX
02.2025

Nurse aid in CNA -

Howard Community College
Big Spring, TX
10.2023

Skills

  • Cashiering
  • Retail Sales
  • Cash Handling
  • POS
  • Merchandising
  • Sales
  • Special Education
  • Special Needs
  • Autism Experience
  • Classroom Management
  • Typing
  • Experience Working With Students
  • Experience with Children
  • Teaching
  • Good with people
  • Childcare
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Exceptional customer service
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Cash handling accuracy
  • Conflict resolution
  • Client service
  • Store opening and closing
  • Sales expertise
  • Product sales
  • POS system operation
  • Sales strategies
  • Professional demeanor
  • Adapt to diverse groups
  • Sales training
  • Building rapport
  • Sales goals attainment
  • Negotiation tactics
  • Client account management
  • Friendly and outgoing
  • Customer engagement
  • Hospitality and accommodation
  • Contact follow-up
  • Energetic self-starter
  • Reading comprehension skills
  • Positive and professional

Personal Information

Work Permit: Authorized to work in the US for any employer

Certification

  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
  • Food Handler's Card – Various State-Specific Health Departments.
  • CPR/AED Certification
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Avid Reader
  • Enjoy participating in overall physical and mental well-being
  • Documenting and sharing travel experiences
  • I enjoy helping others and giving back to the community
  • Cooking
  • DIY and Home Improvement
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Gardening
  • Knitting and Crocheting
  • I participate in a variety of outdoor recreational activities
  • Team Sports
  • Hiking
  • Playing Sports
  • Rock Climbing
  • Adventure Travel
  • Passionate about balancing physical health with mental and emotional wellness
  • Camping
  • Fashion and Style
  • Yoga
  • I like working with my hands and fixing things
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Volunteer Travel
  • Astrology
  • Growing herbs, vegetables, or fruits in home gardens
  • Music
  • Regularly practice mindfulness and meditation for overall wellness

Timeline

Sales Associate

Signature Stag
09.2024 - Current

Membership Sales

TruFit Gym
02.2024 - 06.2024

Nurse aid in CNA -

Howard Community College

GED -

Howard County Community College
Mckaylyn Wagnon