Summary
Overview
Work History
Education
Skills
Timeline
Manager

Leroy Thompson

New Orleans,LA

Summary

Dynamic and results-oriented professional with a proven track record at The Original French Market Restaurant and Bar, enhancing customer satisfaction and team performance. Skilled in guest engagement and drywall installation, adept at resolving conflicts and cross-training staff to boost operational efficiency. Demonstrates a strong work ethic and exceptional customer service, driving significant improvements in service delivery.

Overview

16
16
years of professional experience

Work History

Concrete Cutter

Sim Craft Construction
03.2008 - 10.2020
  • Contributed to team success by providing expertise in a variety of concrete cutting methods, including wall sawing, core drilling, and wire sawing.
  • Developed innovative techniques for challenging projects involving complex shapes or hard-to-reach areas requiring precision cuts.
  • Supported sustainability efforts by recycling leftover materials from concrete cutting projects when possible.
  • Strengthened client relationships through clear communication about project progress, timelines, and expectations.

Manager

The Original French Market Restaurant and Bar
10.2020 - 05.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Server

The Original French Market Restaurant and Bar
10.2017 - 05.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Sarah T Reed
New Orleans, LA

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Site preparation
  • Hand-tool proficiency
  • Power Tool Operation
  • Painting
  • Drywall Installation
  • Tile Installation
  • Finishing work familiarity

Timeline

Manager

The Original French Market Restaurant and Bar
10.2020 - 05.2024

Server

The Original French Market Restaurant and Bar
10.2017 - 05.2024

Concrete Cutter

Sim Craft Construction
03.2008 - 10.2020

Sarah T Reed

Similar Profiles

CREATE PROFILE
Leroy Thompson