Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKell Allen

Tremonton,UT

Summary

Proven track record in delivering exceptional customer service and efficient housekeeping, highlighted by a history with Allens Cleaning. Skilled in time management and residential cleaning, I excel in creating positive client relationships and meeting urgent needs. Achieved significant client satisfaction through proactive problem-solving and effective communication.

Overview

17
17
years of professional experience

Work History

House Cleaner

Allens Cleaning
07.2020 - Current
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Receptionist

Five 9s Communications, Inc
05.2007 - 07.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Education

High School Diploma -

Box Elder High School
Brigham City, UT
05.2006

Skills

  • Customer Service
  • Housekeeping
  • Residential Cleaning
  • Time Management

Timeline

House Cleaner

Allens Cleaning
07.2020 - Current

Receptionist

Five 9s Communications, Inc
05.2007 - 07.2013

High School Diploma -

Box Elder High School
McKell Allen