McKell Allen
Tremonton,UT
Summary
Proven track record in delivering exceptional customer service and efficient housekeeping, highlighted by a history with Allens Cleaning. Skilled in time management and residential cleaning, I excel in creating positive client relationships and meeting urgent needs. Achieved significant client satisfaction through proactive problem-solving and effective communication.
Overview
17
17
years of professional experience
Work History
House Cleaner
Allens Cleaning
07.2020 - Current
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Receptionist
Five 9s Communications, Inc
05.2007 - 07.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Education
High School Diploma -
Box Elder High School
Brigham City, UT05.2006
Skills
- Customer Service
- Housekeeping
- Residential Cleaning
- Time Management
Timeline
House Cleaner
Allens Cleaning
07.2020 - Current
Receptionist
Five 9s Communications, Inc
05.2007 - 07.2013
High School Diploma -
Box Elder High School