Summary
Overview
Work History
Education
Skills
Timeline
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McKella Marini-Barsky

Flight Attendant
Burlington,NJ

Summary

Highly intuitive Special Needs Bus Aide skilled in providing support for special needs students during school transport. Supervises activities to safeguard passengers while boarding, exiting and riding bus. Addresses needs of students with diverse challenges to promote safe and reliable transit services.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Knowledgeable Desired Position with solid background in delivering exceptional passenger service and ensuring safety compliance. Proven track record of managing in-flight emergencies and providing excellent customer care. Demonstrated ability to communicate effectively and resolve conflicts efficiently.

Accomplished Flight Attendant offering over Number years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

8
8
years of professional experience

Work History

Flight Attendant

Frontier Airlines
02.2022 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Ensured safety and comfort of customers onboard aircraft.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
  • Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
  • Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
  • Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
  • Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
  • Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
  • Streamlined the boarding process by assisting passengers with seat assignments and providing clear directions during busy flights.
  • Facilitated efficient meal services by accurately taking orders, serving food quickly, and managing dietary restrictions or special requests.
  • Ensured compliance with federal aviation regulations during all flights, contributing to airline's outstanding safety record.
  • Cultivated positive and welcoming atmosphere, making flights more enjoyable for passengers.
  • Promoted airline's loyalty program to passengers, increasing enrollment numbers.
  • Enhanced passenger safety and comfort by conducting thorough pre-flight checks and cabin preparations.
  • Assured timely departures by efficiently completing all pre-boarding tasks.
  • Assisted passengers in finding their seats and storing carry-on luggage, ensuring swift and organized boarding process.
  • Collaborated with airport personnel to resolve boarding and disembarking delays, minimizing inconvenience to passengers.
  • Used excellent customer service skills in addressing passengers' needs.
  • Demonstrated knowledge of aircraft safety features and emergency equipment.
  • Completed pre-flight safety checks to reinforce passenger safety.
  • Assisted passengers in boarding and deplaning aircraft.
  • Performed pre-flight cabin checks to maintain operational safety equipment.

School Bus Aide

Burlington City School District
12.2021 - 02.2022
  • Helped students with physical and mental disabilities to board, disembark and ride bus.
  • Documented disciplinary and behavioral incidents in tailored reports.
  • Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
  • Built and maintained positive relationships with teachers, students and parents.
  • Responded to medical crises and behavioral problems to maintain safe travel.
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Kept student personal and medical information in strictest confidence.
  • Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
  • Managed emergency bus evacuations with appropriate use of emergency door.
  • Checked to make sure students boarded correct bus, particularly for younger children.
  • Cultivated trusting relationships with transported students and guardians.
  • Accompanied driver throughout assigned routes on each school day.
  • Maintained clean, tidy and obstruction-free bus interior.
  • Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.
  • Calmed unruly students during bus rides and helped prevent repeated disruptions.
  • Helped load and unload disabled and non-ambulatory passengers.
  • Assisted students with special needs, ensuring their comfort and well-being during transportation.
  • Contributed to timely transportation by efficiently assisting students with boarding and disembarking procedures.
  • Promoted positive relations with parents through respectful communication regarding student behavior or concerns.
  • Upheld strict adherence to school policies, fostering an environment of respect and discipline among passengers.
  • Supervised loading/unloading zones at schools, ensuring safety for both students and surrounding traffic.
  • Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.

Caregiver/bus Aide

Florence Township Board Of Education
02.2018 - 12.2021
  • Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
  • Supervised students and maintained discipline on bus to reduce driver distraction.
  • Assisted with safe and efficient boarding of all bus passengers.
  • Built and maintained positive relationships with teachers, students and parents.
  • Provided special assistance to disabled individuals.
  • Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
  • Monitored behavior to keep order and prevent bus driver from being distracted.

Sales Associate

Kicks USA
09.2016 - 08.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Education

Diploma -

Burlington Township High School
Burlington, NJ

Associate Of Arts And Sciences - Liberal Arts And Sciences

Rowan College At Burlington County
Pemberton, NJ

Skills

  • P>Special needs understanding
  • P>Safety Monitoring
  • P>Student and parent relations
  • P>Disability support
  • P>Mobility assistance
  • P>Behavior monitoring
  • P>Emergency Procedures
  • P>Seat belt supervision
  • P>Parent relations
  • P>Helping drivers
  • P>Securing wheelchairs
  • P>Documentation skills
  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid
  • Reliability and punctuality
  • Safety procedures
  • Emergency procedures
  • Passenger assistance
  • FAA regulations
  • Flight safety
  • Calm under pressure
  • Airline operations

Timeline

Flight Attendant

Frontier Airlines
02.2022 - Current

School Bus Aide

Burlington City School District
12.2021 - 02.2022

Caregiver/bus Aide

Florence Township Board Of Education
02.2018 - 12.2021

Sales Associate

Kicks USA
09.2016 - 08.2018

Diploma -

Burlington Township High School

Associate Of Arts And Sciences - Liberal Arts And Sciences

Rowan College At Burlington County

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McKella Marini-BarskyFlight Attendant