Summary
Overview
Work History
Education
Skills
Timeline
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McKenna Beck

Mount Pleasant Mills,PA

Summary

Skilled Bar Manager with strong track record in restaurant operations. Resourceful and hardworking with excellent attention to detail and strong leadership skills.

Overview

7
7
years of professional experience

Work History

Assistant Bar Manager

Luv Child - CRG Management
Tampa, FL
08.2022 - 12.2023
  • Organized and managed bar staff, ensuring all employees were properly trained in safety protocols, customer service and product knowledge.
  • Maintained accurate inventory of alcoholic beverages and ensured stock was ordered as needed.
  • Supervised the preparation of drinks for customers according to established recipes and standards.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests.
  • Assisted with developing marketing strategies to promote bar services within the community.
  • Monitored cash register transactions to ensure accuracy of payments received from customers.
  • Performed regular maintenance on equipment such as blenders, ice machines, glassware.
  • Provided guidance and direction to bartenders when necessary in order to maintain quality of service provided by employees.
  • Analyzed financial data related to bar operations such as sales reports, payroll costs.
  • Processed orders for liquor products from suppliers in a timely fashion in order to keep bars stocked at all times.
  • Collaborated with management team on ways to improve efficiency of bar operations.

Account Manager

Total Quality Logistics Inc.
Tampa, FL
01.2022 - 08.2022
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Organized and monitored the shipment of products in accordance with customer requirements.
  • Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
  • Analyzed data to identify cost savings opportunities in the logistics process.
  • Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
  • Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
  • Managed paperwork and necessary information required for client shipments.
  • Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
  • Managed subcontractor activities by reviewing proposals and developing performance specifications.

Freelance Artist

Self-employed
Mount Pleasant Mills, PA
07.2021 - 12.2024
  • Conducted consultations with clients to determine desired look.
  • Performed skin analysis to evaluate skin condition and pigmentation levels.
  • Utilized various techniques, including shading, ombre, powder brows and microblading, for permanent makeup application.
  • Assisted in the development of marketing materials and promotional campaigns for the business.
  • Designed custom looks based on customer preferences.
  • Created aftercare instructions for each client's individual needs.
  • Maintained records of all clients' treatments.
  • Stayed up-to-date on industry trends and best practices.
  • Handled appointment booking, canceling and rescheduling.

Server Trainer

Jackass Brewing Company
Lewisburg, PA
12.2019 - 07.2021
  • Developed and presented comprehensive training materials on server setup, configuration, and maintenance.
  • Monitored performance of trainees throughout the course duration to identify areas for improvement.
  • Maintained a positive learning environment by addressing any questions or concerns raised by participants promptly.
  • Identified opportunities for improving existing processes related to training operations.
  • Instructed new staff members on food handling procedures and service techniques.
  • Provided exceptional service to high volume of daily customers.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

Server

Brendan's Towne Tavern
Lewisburg, PA
05.2018 - 10.2019
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.

Education

High School Diploma -

Midd West High School
Middleburg, PA
06-2015

Some College (No Degree) -

The University of Alabama
Tuscaloosa, AL

Skills

  • Menu Development
  • Ordering Supplies
  • Training Staff
  • POS System Operation
  • Scheduling Coordination
  • Social Media Marketing
  • Beverage Knowledge
  • Restaurant Management
  • Vendor Relationship Management
  • Event Coordination
  • Inventory Management
  • Bar Management
  • Proficient in Mixology
  • Customer Relationship Building
  • Marketing and Sales Experience

Timeline

Assistant Bar Manager

Luv Child - CRG Management
08.2022 - 12.2023

Account Manager

Total Quality Logistics Inc.
01.2022 - 08.2022

Freelance Artist

Self-employed
07.2021 - 12.2024

Server Trainer

Jackass Brewing Company
12.2019 - 07.2021

Server

Brendan's Towne Tavern
05.2018 - 10.2019

High School Diploma -

Midd West High School

Some College (No Degree) -

The University of Alabama

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McKenna Beck