McKenna Black
Wilsonville
Summary
Diligent background in accounts receivable management, prepared to contribute effectively to accounts receivable operations. Known for improving payment processes and resolving payment discrepancies swiftly. Team-oriented with commitment to achieving financial accuracy and reliability. Proficient in financial software and possess strong problem-solving abilities. Proven track record in resolving billing discrepancies and enhancing collection efficiency. Demonstrated expertise in account reconciliation and effective communication with clients.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Clerk
Wolfer's Home Services
07.2022 - Current
- Processed high volumes of invoices, ensuring timely and accurate billing for services rendered.
- Reconciled customer accounts to maintain accurate financial records and resolve discrepancies.
- Managed collections activities, improving cash flow through effective communication with clients.
- Implemented process improvements that enhanced efficiency in accounts receivable workflow.
- Led training sessions for new staff on software systems and best practices in accounts receivable management.
- Analyzed aging reports to identify delinquent accounts and develop targeted collection strategies.
- Collaborated with cross-functional teams to streamline billing processes and reduce errors.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
Merchandiser
Columbia Distributing
10.2020 - 05.2022
- Kept floor stock at adequate levels with timely replenishments from storage to sales floor.
- Drove sales utilizing successful product placement and memorable visual displays.
- Maintained organized merchandise displays with regular cleaning and recovery.
- Uphold store merchandising standards with proper fixture assembly and signage required for new and remodel stores.
- Adapted tagging, rotating and product placement methods based on individual retailer requirements.
- Kept customer and storage areas presentable with frequent cleaning.
Front Desk Receptionist
Travelodge Pioneer Villa
08.2020 - 10.2020
- Fielded incoming telephone calls to answer questions, direct callers and take messages for staff.
- Greeted, assisted and directed visitors in a pleasant and professional manner.
- Remained calm, resourceful and proactive while managing any and all issues that may arise.
- Protected confidential guest and business information.
- Gathered and verified payment and contact information from guests.
- Kept office appearance and front desk clean and orderly.
Manager
Studio 21 Tattoo
01.2018 - 07.2020
- Planned and executed strategies to increase business and drive profit growth.
- Prepared schedules and assignments to meet short- and long-term business demands.
- Covered daily business requirements with well-organized schedules and properly delegated assignments.
- Organized training for new team members and routine retraining for established employees.
- Managed daily workloads by organizing effective schedules and delegating tasks.
- Kept all paperwork current and compliant with internal standards and legal requirements.
- Contributed to effective decision-making with detailed reports on daily operations.
Front Desk Sales Associate
Massage Envy
09.2015 - 01.2018
- Offered professionalism in all interactions and kept front desk organized and clean.
- Kept strategies consistent with management directives, working with leaders to implement and adjust plans.
- Sold [Number]+ new memberships each week by using excellent sales and communication skills to build connections and close deals.
- Achieved sales targets by combining scripts with personalized approach.
- Served needs of walk-in, scheduled and telephone customers with knowledgeable support.
- Improved approaches based on constructive criticism from experienced team members, learning and implementing highly successful techniques.
- Organized efficient, easily accessed file system for digital and physical records.
Education
Diploma -
Rancho High School
Las Vegas, Nevada06.2015
Skills
- Effective communication
- Proficient in conflict management
- Accounts receivable management
- Invoice processing
- Time management
- Payment posting
- Bank deposits
- Data entry and management
- Cash flow monitoring
- Financial records and reporting
- Strong focus on accuracy
- Accounts receivable software
Timeline
Accounts Receivable Clerk
Wolfer's Home Services
07.2022 - Current
Merchandiser
Columbia Distributing
10.2020 - 05.2022
Front Desk Receptionist
Travelodge Pioneer Villa
08.2020 - 10.2020
Manager
Studio 21 Tattoo
01.2018 - 07.2020
Front Desk Sales Associate
Massage Envy
09.2015 - 01.2018
Diploma -
Rancho High School