Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenna Callahan

Saint Augustine

Summary

Experienced professional with solid background in customer service. I offer a great skill set when it comes to compassion and the needs of others. I am eager to bring my dedication and enthusiasm to this practice and our community.

Overview

12
12
years of professional experience
2014
2014
years of post-secondary education

Work History

Server / Bartender

Salt Life
Saint Augustine
08.2022 - Current
  • Provides exceptional customer service in a fast-paced dining environment.
  • Assisted in training new servers on menu items and service standards.
  • Manages close-out processes on shifts to ensure tips and drawers are properly accounted for
  • Assists management for product inventory and pricing
  • Knows menu knowledge and ingredients
  • Delivers prompt and positive service no matter the circumstance.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Esthetician

Salon via a vis
Frankfort
02.2019 - 05.2022
  • Provided personalized skincare consultations to assess client needs.
  • Performed facials, waxing, and body treatments using high-quality products.
  • Maintained cleanliness and organization of treatment rooms and equipment.
  • Managed appointment scheduling to optimize client flow and satisfaction.
  • Developed and maintained strong client relationships.
  • Provided questions to any concerns about pricing, procedures or products.
  • Make clients feel warm and welcome when contacting or entering the salon
  • Handled filing, bookkeeping and scheduling.
  • Kept the salon and myself up to date on any deadlines, licensing, or product ordering.

Doctors assistant

Connolly Chiropractic Center
Homewood
05.2013 - 11.2016
  • Assisted physicians with patient examinations and medical procedures.
  • Coordinated appointments and follow-up visits for patients.
  • Educated patients on treatment plans and medication usage.
  • Prepared examination rooms and ensured cleanliness standards.
  • Communicated effectively with patients, families, and healthcare team members.
  • Recorded patients' medical history, vital statistics, and test results in electronic medical records.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.

Education

Veterinary Science

Fox College
IL
02.2013 - 02.2014

Associate of Science -

Joliet Junior College
Joliet, IL
08.2011 - 05.2013

Lincoln Way East
Frankfort, IL

Skills

  • Customer service
  • Inventory management
  • Organization skills
  • Attention to detail

Timeline

Server / Bartender

Salt Life
08.2022 - Current

Esthetician

Salon via a vis
02.2019 - 05.2022

Doctors assistant

Connolly Chiropractic Center
05.2013 - 11.2016

Veterinary Science

Fox College
02.2013 - 02.2014

Associate of Science -

Joliet Junior College
08.2011 - 05.2013

Lincoln Way East

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