McKenna Colvin
Omaha,NE
Summary
Utilizing professional experience to create personable interactions with clients to embody the importance of community banking. Always developing stronger grasps of federal and internal policies to maintain accuracy and quality customer experiences. Facilitating product knowledge into solutions to customer's general and unique needs to create a 360 view of banking.
Overview
3
3
years of professional experience
Work History
Universal Banker
Security National Bank
Omaha, NE
10.2025 - Current
- Consumer and Business account opening - Checking, savings, and CDs
- Sending wires and preventing wire fraud
- Filing fraud disputed
- Assisted in training tellers and ABM as a training associate
- Card management
- Customer support during product conversion
- Teller line support and lead teller mentor
Accounting Intern
Blackman & Associates CPA
Omaha, NE
08.2025 - 09.2025
- Performing Audits
- Tax returns
- Balancing financial statements
Senior CSR - Legacy Branch
Security National Bank
03.2024 - 08.2025
- Supported lead teller with daily, weekly, and monthly tasks
- Assisted customers with transactions
- Ensured time sensitive tasked were completed by the deadline
- Communicated with customers about products and services
- Collaborated with bankers to ensure customers' needs were met
- Ensured all necessary forms and documents were filed properly
- Relayed customer needs to other applicable departments
Lead CSR - 3 Pacific Place Branch
Security National Bank
04.2023 - 03.2024
- Ensured all daily, weekly, and monthly tasks were completed
- Ensured proper documentation and filing of counterfeit money submitted by Omaha branches
- Worked with other departments to complete internal transactions
- Communicated with customers about products and services
- Collaborated with bankers to ensure customers' needs were met
- Ensured all necessary forms and documents were filed properly
- Relayed customer needs to other applicable departments
Education
Associate degree - Business Administration
Metropolitan Community College
03-2026
Skills
- Attention to detail
- Proficient using Navigator or Premier IU
- Proficient with Microsoft Office applications
- Strong communication skills
LANGUAGES
English | Native
Timeline
Universal Banker
Security National Bank
10.2025 - Current
Accounting Intern
Blackman & Associates CPA
08.2025 - 09.2025
Senior CSR - Legacy Branch
Security National Bank
03.2024 - 08.2025
Lead CSR - 3 Pacific Place Branch
Security National Bank
04.2023 - 03.2024
Associate degree - Business Administration
Metropolitan Community College