Mckenna Dedrick
Colorado Springs,CO
Summary
Computer science student, emphasizing in cybersecurity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking an internship while in school, to learn and gain industry experience.
Overview
3
3
years of professional experience
Work History
Front Desk Coordinator
Alluvia Spa & Wellness Retreat
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Drafted, copied and forwarded documents and paperwork to facilitate office workflow.
Sales Lead
Chicos FAS
09.2020 - 08.2022
- Used POS system to process sales, returns, online orders and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Education
Bachelor of Arts - Computer Science
University of Colorado Colorado Springs
Colorado Springs, CO05.2026
Skills
- Data Entry
- Collaborative Planning
- Microsoft Office
- Technical Writing
- Java
- C
- Customer Service
- Problem Solving
Accomplishments
Earned a spot on the UCCS President's List for the Spring 2023 Semester.
Affiliations
- Women In Cybersecurity - Outreach and Social Media Coordinator
- National Cyber League - Member
Timeline
Front Desk Coordinator
Alluvia Spa & Wellness Retreat
06.2023 - Current
Sales Lead
Chicos FAS
09.2020 - 08.2022
Bachelor of Arts - Computer Science
University of Colorado Colorado Springs
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