To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager of Food Service
Krieg's Lakeside Bakery
Milwaukee, WI
01.2022 - Current
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Verified prepared food met standards for quality and quantity before serving to customers.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
Developed unique events and special promotions to drive sales.
Helped general management develop prices based on inventory costs and portion sizes.
Enhanced sales by promoting [Type] products and assisting with creative menu selections.
Complied with health and safety codes to protect staff and customers.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
Filled out inventory and production sheets and informed head baker of stock levels.
Established merchandising, sales and profit objectives to drive business success.
Conducted employee evaluations, assessing strengths and reassigning accordingly.
Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Replenished and rotated food items, following correct food cooling and storage procedures.
Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
Developed new products based on seasonal ingredients, holidays and dessert trends.
Prepared assortment of chocolate bark, truffles and other hand dipped and molded chocolates.
Cake Decorator
Kriegs Lakeside Bakery
Milwaukee, WI
02.2019 - Current
Verified accuracy of orders while meeting strict deadlines on producing completed products.
Kept work area safe and sanitized by washing utensils, tools and countertops.
Designed specialty cakes for weddings, birthdays and graduations.
Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Prepared special creams and frostings for cakes and other dessert specialties.
Decorated [Type] pastries and cakes quickly and precisely by organizing and prioritizing each task.
Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
Accurately packaged and priced each product according to [Company] pricing procedures.
Coordinated services under supervision of lead [Job title].
Night Baker
Krieg's Lakeside AkeryB
Milwaukee, WI
10.2018 - Current
Complied with health and safety codes to protect staff and customers.
Set heat and humidity temperatures for proof box.
Cleaned and maintained kitchen equipment and oven.
Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Recruited, hired and trained staff of hardworking associates.
Day Baker
Krieg's Lakeside Bakery
Milwaukee, WI
10.2018 - Current
Complied with health and safety codes to protect staff and customers.
Filled out inventory and production sheets and informed head baker of stock levels.
Cleaned and maintained kitchen equipment and oven.
Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Replenished and rotated food items, following correct food cooling and storage procedures.
Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Developed new products based on seasonal ingredients, holidays and dessert trends.
Cream Puff Baker
Wisconsin State Fair Park
West Allis, WI
08.2017 - 08.2017
Kept work area tidy and sanitary, promptly addressing spills and other messes.
Kept work areas clean, neat and organized to promote safety, productivity and team success.
Cleaned and sterilized factory processing containers and work areas to keep foods safe.
Maintained optimal safety levels by cleaning and sterilizing vats and processing equipment between every batch.
Adhered to strict food safety and health practices to prevent such illnesses as E.coli and listeria from contaminating products.
Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
Worked with large vats, paddles and agitators to blend, mix and heat raw materials.
Hostess
St. Fancis Brewery
Saint Francis, WI
06.2015 - 08.2016
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.