McKenna Eidal
Covington,WA
Summary
Accomplished and energetic administrator with a proven track record of achieving goals and providing exceptional customer service. Motivated leader with excellent organizational and prioritization skills. Proficient in oral and written communication, multitasking, self-management, and self-motivation. Natural inclination for taking initiative and thriving as both an individual contributor and a valuable team member.
Overview
6
6
years of professional experience
Work History
Receptionist
Fidelity National Title
11.2020 - 02.2025
- Operated telephone switchboard to answer, screen, or forward calls, providing information, and taking messages
- Receive payments and accurately receipted into the system
- Greeted clients entering establishment, determine purpose of visit, and direct or escort to specific destinations
Escrow Assistant
Fidelity National Title
11.2020 - 02.2025
- Examine title reports for vesting, possible liens, and probates, order payoffs, liens, and utilities
- Communicate with clients, answered the phone, responded to emails, maintained office schedule and executed other clerical duties assigned
- Prepare closing documents, work up settlement statements, scanning documents and completing requests from agents, lenders, buyers and sellers
Junior Closer
Fidelity National Title
11.2020 - 02.2025
- Facilitating and coordinating the escrow process from opening to close while providing exceptional customer service and ensuring a smooth and positive experience for all parties involved
- Managed multiple priorities while maintaining strict deadlines, resulting in consistently on-time closings.
- Assisted senior closers in managing a high volume of closings, contributing to team success and efficiency.
Front Desk Agent
Suncadia
05.2019 - 07.2019
- Answered phones, responded to emails, and performed basic clerical duties
- Made and altered reservations, handled guests' inquiries, and resolved guests' issues
- Made sure that the guest had the best possible stay by maintaining high service standards
Education
Bachelor of Science - Business Administration, Personal Financial Planning
Central Washington University
Ellensburg, WA06.2020
Skills
- Time Management Expertise
- Results-Driven
- Advanced Skills in Microsoft Office Suite
- Strong Analytical Skills
- Thrives in Fast-Paced Environments
- Quick Learner
- Proficient Task Scheduling
- Experienced in Software Utilization
Timeline
Receptionist
Fidelity National Title
11.2020 - 02.2025
Escrow Assistant
Fidelity National Title
11.2020 - 02.2025
Junior Closer
Fidelity National Title
11.2020 - 02.2025
Front Desk Agent
Suncadia
05.2019 - 07.2019
Bachelor of Science - Business Administration, Personal Financial Planning
Central Washington University
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