McKenna Fedora
MESA,AZ
Summary
Team Lead with 5 years of experience leading teams. Expert in following detailed schedules with history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Skilled in designing, implementing, and improving training and assessment material.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrator
Mount Si Sports And Fitness
North Bend , WA
12.2021 - 04.2022
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Aided colleagues, managers and customers through regular communication and assistance.
- Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
Childcare Worker
Mount Si Sports And Fitness
North Bend , WA
12.2021 - 04.2022
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Promoted good behavior with positive reinforcement methods.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Course Leader
Youth With A Mission
Akron , OH
09.2020 - 08.2021
- Maintained records of student attendance at study sessions and tutorials.
- Facilitated group study or tutoring sessions for several students at once.
- Met with faculty members regularly to discuss courses and improvement options.
- Tutored students individually in different subjects.
- Attended assigned class sessions and served as role model for current students.
- Designed, implemented and managed successful training programs to meet department and school needs.
- Designed course materials and supported implementation.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Collaborated with administrators to determine course objectives.
- Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
- Provided subject matter expertise on all courses, materials and lesson plans.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Delivered private instruction to adult learners in variety of fields on leadership development, professional writing, business communication and delivery of proposals and presentations.
- Organized, scheduled and facilitated 24 week long courses based on need.
- Operated internal systems regulated by government in order to assure accreditation of course completion
Course Developer
Youth With A Mission
Newcastle , Australia
05.2020 - 09.2020
- Designed course materials and supported implementation.
- Planned and monitored implementation of technology-based learning programs.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Contributed to development of comprehensive employee training courses.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Targeted diverse learning modalities in development of new course content and training programs.
- Developed workforce training programs to improve organizational efficiency.
- Designed, implemented and managed successful training programs to meet department and school needs.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.
- Provided subject matter expertise on all courses, materials and lesson plans.
- Developed course material over 12+ hour time zones
Volunteer
Youth With A Mission
Newcastle , Australia
06.2017 - 09.2020
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
- Planned and delivered numerous activities and special events for programs and services.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Assisted program manager with planning and fundraising responsibilities.
- Supported program leaders with administrative support duties.
- Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
- Teamed with community organizations and government agencies to increase outreach and service utilization.
- Developed monthly schedules and assignments for volunteer staff.
- Developed, managed, allocated, and delegated budgets and funding.
- Went door to door checking on vulnerable residents, offering companionship, and handling individual needs.
- Mentored at-risk youth to improve personal wellbeing and academic performance.
- Collaborated on program operations and relayed participant feedback for improvements.
- Volunteered in overseas locations and in various roles.
- Taught local peoples skills to improve living conditions.
- Led groups of 5-30 volunteers on community service missions through
- Trained hundreds of new missionaries on personal and community development
- Completed field mission overseas to assist native peoples.
Team Leader
Youth With A Mission
Newcastle , Australia
01.2018 - 03.2020
- Participated in cross-functional team-building activities.
- Directed and supervised teams of 8-10 engaged in personal development and community outreach activities
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Managed schedules and communication with external contacts
- Developed budgets and allocation of funds
Course Assessor
Youth With A Mission
Newcastle , Australia
10.2017 - 03.2020
- Supported center's success by partnering with center staff and leadership to achieve goals around enrollment, accreditation and engagement.
- Cultivated positive relationships with families, teachers, state licensing authorities, community contacts and corporate partners.
- Modeled positive behaviors to assist with learning and maintained safety with positive guidance approach.
- Implemented curriculum to meet unique needs of each child.
- Helped to maintain fun, interactive, clean and organized classroom.
- Checked assignments, proctored tests, and provided grades according to university standards.
- Mentored students through office hours and one-on-one communication.
- Taught small groups of students focused on specific parts of coursework.
- Documented attendance and completed assignments to maintain full class and student records.
- Oversaw classes of up to 25 students
- Led courses independently with minimal oversight from professors.
- Checked course materials, lessons and assignments for discrepancies and helped senior teachers resolve problems.
- Applied fair grading practices consistently to evaluate students' work and assign letter or number values.
- Streamed classes online and uploaded videos for later viewing by distance and absent students.
- Tracked student attendance and calculated impact on grades for those missing excessive days.
- Identified negative trends such as groups of students missing key concepts and worked with professors to resolve concerns.
After-School Program Leader
YMCA Snoqualmie Valley
North Bend , WA
10.2014 - 10.2015
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Arranged and organized classroom desks, chairs and supplies.
- Demonstrated specific skills and activities for students to improve understanding
- Cleaned, organized and restocked classrooms for upcoming classes.
- Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
- Oversaw learning needs of 30 students studying math, reading, and writing subjects.
- Led classroom activities
Retail Sales Associate
Reebok Outlet
North Bend , WA
06.2014 - 09.2014
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Mount Si High School
Snoqualmie, WA06.2016
Skills
- Project Management
- Budget Development
- Internal and External Communications
- Expense Monitoring
- Attention to Detail
- Travel Arrangements
- Training
- Leadership
Certification
- Certificate 4 in Training and Assessment (Australia-TAE40116). September-December 2017
- Certificate 4 in Training and Assessment (Australia - TAE40116). October-February 2020/21
Hobbies
Interior Design
Hiking
Team Sports
Timeline
Administrator
Mount Si Sports And Fitness
12.2021 - 04.2022
Childcare Worker
Mount Si Sports And Fitness
12.2021 - 04.2022
Course Leader
Youth With A Mission
09.2020 - 08.2021
Course Developer
Youth With A Mission
05.2020 - 09.2020
Team Leader
Youth With A Mission
01.2018 - 03.2020
Course Assessor
Youth With A Mission
10.2017 - 03.2020
Volunteer
Youth With A Mission
06.2017 - 09.2020
After-School Program Leader
YMCA Snoqualmie Valley
10.2014 - 10.2015
Retail Sales Associate
Reebok Outlet
06.2014 - 09.2014
High School Diploma -
Mount Si High School
- Certificate 4 in Training and Assessment (Australia-TAE40116). September-December 2017
- Certificate 4 in Training and Assessment (Australia - TAE40116). October-February 2020/21
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