Serves as conduit between Nespresso & Nestle Coffee Partners teams & collaborates with cross-functional partners to achieve business results (volume, share, acquisition objectives)
Contributes to brand success by leveraging customer, category, and shopper teams to develop product specific strategies
Leads governance for Starbucks by Nespresso including ways of working, bi-annual summit planning, etc.
Orchestrates management of trade spend, budgets, forecasting, operating plans, product launches, etc.
Project Manager for Nespresso Trade Recycling Program with the goal of meeting company recycling and B-Corp objectives
Social Media & Influencer Marketing
Five Foot Fashion LLC
01.2018 - Current
Subject matter expert in various social platforms (Instagram, Facebook, Twitter, Pinterest, TikTok, etc.) as well as Influencer & Ambassador marketing tactics
Proven experience in building high quality online following & engagement
Close collaboration with brands & agencies on social, influencer, & content strategies as well as pr events & activations
Leverages data/insights & industry trends to inform go-forward strategy across platforms to meet client goals
Manager, Customer Accounts
Nespresso
05.2021 - 09.2022
Grew Starbucks by Nespresso business by 20% YoY; select accounts +55% YoY
Established sales strategy & manage relationships with key accounts as well as planning and opening of new accounts
Responsible for day-to-day business activities such as promotions, merchandising, assortment, financial planning etc.
E-Commerce Account Manager
Market Performance Group
05.2020 - 05.2021
Grew Amazon businesses for top CPG brands including beauty, healthcare, etc. by over 20% YoY
Managed complex mix of project schedules, deliverables, & stakeholder relationships
Assisted in business development efforts including onboarding & negotiations
Led strategic business reviews with client leadership Analyzed data and gathered insights to make recommendations and decisions to ensure customer success
Program Manager II
Amazon
11.2018 - 05.2020
Merchandising Geo lead for NYC - managed the merchandising program end to end for NYC market
Led launch of over 10 stores within 6 months
Ensured all upstream inputs created ideal customer experience
Developed sub-programs to enhance & optimize the overall merchandising program
Aided in rollout of PD tool across 4+ teams leading to improved speed &efficiency
Aided in planning and launch of Vendor-Assist program & scorecard to remove workload from internal teams
Conducted vendor trainings of PD tool with top vendors who delivered 26% of unit sales
Created training library across all SPB teams & external users containing SOPs, trainings videos, workflows, etc.
Vendor Manager I & II
Amazon
04.2016 - 06.2018
Managed over 40% of category volume, growing collective portfolio +15% YoY
Led successful yearly negotiations with top 10 vendors, including an over $1M increase in vendor terms
Led end-to-end promotions delivering strong deal performances as a result of excellent sourcing, negotiation, & coordination
Partnered with merchandising & advertising teams to develop brand specific campaigns driving traffic, conversion, & customer acquisition
Owned process improvements, impactful cross-category projects & initiatives resulting in higher efficiency & reduced workload
Education
Bachelor of Arts - Apparel Design
Seattle Pacific University
Seattle, WA
06.2015
Bachelor of Arts - Fashion Merchandising
Seattle Pacific University
Seattle, WA
06.2015
Skills
Data Analysis
Negotiations
Microsoft Office Suite
Cross Functional Collaboration
Process Management & Improvement
Project Management & Product Development
Social Media & Influencer Marketing
Content Creation & Planning Tools
Budgeting & Forecasting
Executive-Level Presentations
Business Analysis
Merchandising
Other Experience
Upwork - Freelancer
Free People - Assistant Visual Manager
Lumber Union - Executive Coordinator
DareDevil Activewear - Pattern Assistant
Recreational Gymnastics Coach
Certification
Google Project Management Certification - 2023
Advertising with Meta Certification - 2023
Amazon Advertising and Sponsored Ads Certifications - 2021
Additional Information
Cum Laude; Dean's List; SPU Presidential Scholarship; All-American Scholar Athlete; SPU Best Individual Marketing; D2 Athletics Academic Achievement Award; Amazon Watches "Are Right a Lot" Award; Amazon Go "WAYA" Award