Summary
Overview
Work History
Education
Skills
Timeline
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McKenna Hoover

McKenna Hoover

San Tan Valley,AZ

Summary

Dynamic and results-driven professional with extensive experience in sales and customer service, notably as an Expert Sales Consultant at Victra Wireless. Excelled in consultative sales techniques and client relationship building, significantly enhancing client satisfaction and sales metrics. Skilled in utilizing CRM software and licensed insurance agent, demonstrating a commitment to excellence and goal-oriented achievements.

Overview

8
8
years of professional experience

Work History

Expert Sales Executive

Victra Wireless
04.2020 - Current
  • Boosted sales revenue by developing and executing strategic marketing plans.
  • Collaborated with teams to develop tailored solutions that met unique client needs.
  • Secured key accounts by building and maintaining strong relationships with clients and small business owners.
  • Streamlined the sales process, optimizing organizational efficiency and reducing administrative costs.
  • Completing vital operational tasks such as ; conducting inventory counts daily, handling cash deposits, receiving executing inventory requests to corporate warehouse, Etc.

Insurance Sales Advisor

Liberty Mutual
04.2022 - 05.2023
  • Collaborated with underwriters to evaluate potential risks and determine appropriate coverage for clients.
  • Maintained detailed records of sales activities for future reference and performance analysis purposes.
  • Advised clients on policy renewals or changes in coverage based on life events such as marriage, birth of a child, or home purchase.
  • Increased client satisfaction by providing personalized insurance recommendations based on their unique needs and financial goals.
  • Handled high volume of inbound calls from prospective customers during peak periods while maintaining excellent attention to detail and professional rapport.
  • Utilized CRM software effectively to manage client information, track leads, and monitor sales progress.

Warehouse Associate

Amazon
04.2019 - 04.2020
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.

Team Lead

Great Wolf Lodge
05.2017 - 05.2018
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

Red Mountain High
Mesa, AZ

Skills

  • Goal oriented
  • Customer service
  • Licensed insurance agent
  • Appointment management
  • Product knowledge
  • Rapport building
  • Lead prospecting
  • Consultative sales techniques

Timeline

Insurance Sales Advisor

Liberty Mutual
04.2022 - 05.2023

Expert Sales Executive

Victra Wireless
04.2020 - Current

Warehouse Associate

Amazon
04.2019 - 04.2020

Team Lead

Great Wolf Lodge
05.2017 - 05.2018

Red Mountain High

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McKenna Hoover