Mckenna Hoven

• Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
• Restocked shelves and organized displays in alignment with merchandising standards.
• Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
• Offered personalized customer service to all customers to support satisfaction and loyalty.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Ensured that all kennels and cat wards were clean for the next morning. Got all laundry done and cleaned out sinks, as well as washing all dishes from that day. Also, I let out any animals that needed to go potty and ensured they got medicine for the night if need be.