Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

McKenna Janzen

Denver,CO

Summary

Results-driven marketing professional with expertise in executing comprehensive, data-driven strategies to grow brand awareness, increase user acquisition, and drive revenue growth. Experienced in managing cross-functional teams, optimizing marketing technologies, and leveraging my diverse background and skills. Known for strategic thinking, collaboration, and delivering high-impact campaigns. Looking to contribute strategic leadership and creative solutions in a fast-paced, growth-oriented environment.

Overview

7
7
years of professional experience

Work History

Product Marketing Operations Specialist

GigSmart
08.2022 - Current
  • Orchestrated end-to-end sales and marketing automation processes using HubSpot, Iterable, Zoominfo, and other platforms.
  • Curated tailored content for a diverse B2B and B2C audience including email, advertising, and website copy.
  • Increased B2B conversion rate by 56% and decreased CAC by 24% through strategic funnel optimization, utilizing targeted paid advertising channels, push notifications, email marketing, and SMS.
  • Planned and executed marketing initiatives, leveraging referral networks for business development.
  • Identified optimal marketing channels and target customer segments for effective campaigns.
  • Devised and presented data visualization dashboards delivered bi-weekly via sprint reports to make complex marketing data accessible and clear to stakeholders.
  • Analyzed data to uncover insights, identify key opportunities, and inform strategic decisions.
  • Collaborated with cross-functional teams to implement marketing technologies such as AppsFlyer, HubSpot, and Iterable.
  • Leveraged extensive HubSpot knowledge to maintain and optimize CRM database of over 1.7M B2B & B2C contacts
  • Continuously analyzed and identified opportunities for improvement across sales, marketing, support, product, and development teams, implementing solutions to enhance efficiency
  • Created marketing creative assets in Adobe Creative Suite, Canva, and Sketch.
  • Utilized BigQuery events in HubSpot and Iterable to identify behavioral patterns and trends for improved targeting.
  • Defined, planned, and implemented B2B and B2C paid ad campaigns to boost website traffic and conversions.
  • Conducted A/B tests on push, email, and ad campaigns to optimize performance and drive improved ROI while decreasing CAC.
  • Utilized Semrush to analyze competitor SEO and reputation, identify opportunities, and develop content for high-impact link-building campaigns, boosting website authority and visibility.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Demonstrated success in executing high-volume campaigns, achieving ambitious growth objectives.
  • Independently drove the development and implementation of new marketing programs in a fast-paced environment.
  • Researched and executed strategies for high-growth user acquisition, exceeding 1 million platform users with a 120% YoY growth rate.
  • Identified issues, analyzed information, and provided solutions with supporting documentation.
  • Developed and executed dual-sided platform marketing programs to increase B2B demand and simultaneously grow B2C supply for optimal revenue growth.
  • Trained junior staff members in industry best practices, fostering a culture of continuous learning and professional growth.
  • Designed and produced targeted Wordpress landing pages for marketing campaigns, tailored to specific audiences to increase conversions.
  • Spear-headed link building initiatives through keyword and competitor analysis, and outreach to secure coverage in prominent industry publications that bolstered company reputation and boosted domain authority score.
  • Managed $150K+ marketing budget allocation and resource utilization to maximize marketing ROI.
  • Secured and managed partner relationships that increased brand awareness, created additional revenue streams, and provided value to B2B and B2C for engagement and retention efforts.
  • Devised data visualization dashboards to make complex data more accessible to stakeholders.

Sales Operations Associate

GigSmart
03.2021 - 08.2022
  • Conducted product education through external demonstrations, internal training, and supporting content to highlight key product features to raise awareness and increase revenues.
  • Instructed sales team members on access and optimal leverage of CRM and other database technologies in cultivating customer relationships and driving sales performance. Increased sales productivity 150% YoY.
  • Monitored accuracy and distribution of sales reports, recommending new tools or revisions to existing reports.
  • Collaborated cross-functionally with other teams to maintain consistent messaging and efficiency.
  • Liaised with sales, marketing, product, development, and leadership teams to develop solutions and accomplish shared objectives.
  • Automated the outbound prospecting process for the B2B sales team by identifying TOFU, MOFU, and BOFU contacts, and triggering targeted real-time campaigns, including email marketing, push notifications, and customer engagement initiatives.
  • Enhanced inbound marketing strategy by creating SEO-optimized content, driving organic traffic, and attracting target audiences.
  • Owned and optimized ABM campaigns that increased revenue by 25% month over month.

Marketing Coordinator

GigSmart
12.2019 - 05.2021
  • Reported to the Director of Marketing to develop, execute, and measure marketing campaigns.
  • Built and maintained ABM campaigns, increasing lead generation by 30% month over month.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Wrote copy for social media posts, marketing emails, blog posts, and other marketing collateral.
  • Generated reports to support development and implementation of marketing plans.
  • Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.

Project Coordinator

Root Interiors
09.2017 - 12.2019
  • Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Drove cross-functional collaboration with focus on quality service delivery.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.

Education

Some College (No Degree) - Business Marketing Education

University of Minnesota - Twin Cities
Minneapolis, MN

Business Marketing

University of Colorado Denver
Denver, CO

Skills

  • Marketing Automation
  • Sales Enablement & Sales Funnel Optimization
  • CRM Management
  • Omni-Channel Marketing
  • Paid Advertising
  • Campaign Development & Optimization
  • Content Marketing & SEO Copywriting
  • B2B & B2C Lifecycle Marketing
  • Marketing Analytics & Reporting
  • Creative Asset Creation
  • Problem-Solving Aptitude

Additional Information

  • HubSpot (Expert)
  • Iterable
  • Atlassian (Jira & Trello)
  • AppsFlyer
  • Zoominfo
  • Microsoft Office / G-Suite
  • WordPress
  • Chili Piper
  • Semrush
  • Opensend
  • Adobe Creative Suite / Canva


Timeline

Product Marketing Operations Specialist

GigSmart
08.2022 - Current

Sales Operations Associate

GigSmart
03.2021 - 08.2022

Marketing Coordinator

GigSmart
12.2019 - 05.2021

Project Coordinator

Root Interiors
09.2017 - 12.2019

Some College (No Degree) - Business Marketing Education

University of Minnesota - Twin Cities

Business Marketing

University of Colorado Denver
McKenna Janzen