McKenna Lewis

Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests. Proven customer service expert with a track record of enhancing customer satisfaction through exceptional multitasking and conflict resolution skills. Excelled in high-pressure environments, significantly improving service delivery by leveraging strong communication and POS system proficiency. Demonstrated work ethic and integrity, driving repeat business and positive feedback. As well as being diligent with a proven track record in maintaining a welcoming and efficient atmosphere for guests. Successfully managing guest reservations and seating arrangements, ensuring smooth operations during peak hours. Continuously maintaining strong communication and organizational skills to enhance guest experiences and streamline workflow.