McKenna Miller
Tolland
Summary
Dynamic and detail-oriented professional with experience at Stop and Shop Supermarket, excelling in stock replenishment and customer service. Proven ability to maintain cleanliness and safety standards while enhancing the shopping experience. Strong communication skills and a commitment to integrity drive successful interactions and operational efficiency.
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Produce Clerk
Stop and Shop Supermarket
09.2022 - Current
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Kept tidy and organized area to comply with cleanliness standards.
Digital Artist
Myself
08.2020 - Current
- Created sequences under tight deadlines and seamlessly integrated with other components.
- Completed tasks to the client's liking and clear instructions.
- Following the clear instructions and sketches done and willing to use a wide array of tactics to get the final product.
- Creating products and designs for future endeavors with my own artistic abilities.
Movie Theater Attendant
06.2020 - 06.2023
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Secured theater at end of each shift to prevent theft of theater items.
- Assisted with special events marketing to increase visibility and maximize ticket sales.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Prepared reports on daily activities and sales to provide management with relevant information.
- Provided exceptional customer service to promote positive movie-going experience.
- Worked with other staff members for smooth theater operations.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Provided information about current and future events at facility.
- Assisted patrons with seating by giving directions and lighting paths.
- Reviewed tickets for authenticity and applicability to particular event.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold admission, processed payments, and issued tickets.
- Directed ticket holders to seats and facility locations.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Education
Bachelor of Arts - Digital Art And Design
Eastern Connecticut State University
Willimantic, CT01-2025
High School Diploma -
Tolland High School
Tolland, CT06-2020
Skills
- Stock replenishment
- Crate breakdown
- Retail sales
- Management interaction
- Cleanliness and sanitation
- Food safety compliance
- Written and oral communication
- Shelf stocking
- Safety procedures compliance
- Pricing and shelf labeling
- Product restocking
- Unloading packages
- Product displays
- Flexible schedule
- Honesty and integrity
- Customer service
Accomplishments
- Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
- Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
Certification
Certificate of Excellence in Illustration {ECSU Department of Art and Art History} {May 2024}
Languages
English
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Crafting and DIY Projects
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Drawing and Painting
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Adventure Travel
Timeline
Produce Clerk
Stop and Shop Supermarket
09.2022 - Current
Digital Artist
Myself
08.2020 - Current
Movie Theater Attendant
06.2020 - 06.2023
Bachelor of Arts - Digital Art And Design
Eastern Connecticut State University
High School Diploma -
Tolland High School