Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

McKenna Milliren

Freeport,PA

Summary

Results-driven job seeker with a proven track record of meeting company needs through consistent and organized practices. Skilled in working under pressure and adapting to new challenges to enhance the organizational brand. Excellent communicator and team player committed to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

7
7
years of professional experience

Work History

Barber

Middle Road Barber Shop
Gibsonia, PA
09.2024 - Current
  • Established a professional relationship with clients by providing quality haircuts and styling services.
  • Greeted customers, provided consultation services and identified customer needs.
  • Provided hair care advice, including product recommendations and styling tips.
  • Performed various cuts, trims and shaves using clippers, scissors and razors.
  • Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
  • Assisted other barbers as needed during busy times or when short staffed.
  • Ensured all safety precautions were taken while performing haircuts.
  • Inspected equipment regularly to ensure proper functioning before use.
  • Draped and pinned protective cloths around customers' shoulders to prevent hair from falling on clothing.
  • Cleaned and sterilized scissors, combs and clippers in alignment with safety and sanitation standards.
  • Shaped beards and trimmed moustaches with clippers and scissors.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Utilized diverse knowledge to style hair as requested.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Pre-booked future appointments to increase repeat business.
  • Clipped and sheared hair into diverse cuts and fades for customers.
  • Sanitized workstations and salon equipment to reduce risk of infection.

Seasonal Associate

Victoria's Secret PINK
Pittsburgh, PA
09.2020 - 10.2024
  • Provided customer service and bra fitting to clients with a focus on comfort, fit, and style.
  • Analyzed body shapes, sizes, and styles to make appropriate recommendations for bras.
  • Greeted customers warmly upon arrival and provided them with an exceptional shopping experience.
  • Demonstrated products features such as fabric composition, design details, color selection.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Placed special orders or called other stores to find desired items.
  • Recommended, selected and located merchandise based on customer desires.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Promoted warranty sales, loyalty initiatives, and private-label credit cards, educating patrons on features and benefits.
  • Accepted and completed cash, check and credit card payments.
  • Encouraged customers to purchase additional items that complemented the bras they had chosen.

Digital Shopper

Walmart
Natrona Heights, PA
05.2024 - 07.2024
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Completed pickup and shopping orders for customers within local area.
  • Suggested comparable products to replace out-of-stock items.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Secured and stored items until customer pickup.
  • Scanned items when pulling from shelves to update system stock information.
  • Asked store associates for help locating missing products.
  • Greeted customers and answered product or service questions.

Hairstylist

Sport Clips
Cranberry/Butler, PA
03.2022 - 07.2023
  • Greeted customers, answered phones and booked appointments.
  • Assisted other stylists with busy periods in the salon.
  • Recommended products to clients based on their individual needs.
  • Upsold additional services when appropriate to increase sales volume.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Tracked inventory of supplies used for styling services.
  • Managed cash register transactions during checkout process.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Updated and maintained customer information records and beauty services provided.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Developed new styles and techniques.
  • Massaged and treated scalp using hands, fingers or vibrating equipment.
  • Shaved, trimmed and shaped beards and mustaches.
  • Used thinning shears to remove bulk from the hair or create layers.

Shift Manager

McDonald's
Natrona Heights, PA
07.2017 - 09.2021
  • Recommended opportunities for growth and advancement to motivate employees.
  • Identified needs of customers promptly and efficiently.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Observed and monitored utilization of equipment.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Coached employees on interactions with customers to drive exceptional service.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Resolved conflicts between staff members in a professional manner.
  • Reviewed security footage regularly for suspicious activities or theft attempts.

Education

Cosmetology License - Cosmetology

Empire Beauty School
Monroeville, PA
12-2019

High School Diploma -

Freeport Area Senior High
Sarver, PA
06-2018

Skills

  • Industry Trends
  • Customer safety
  • Product Knowledge
  • Verbal communication strength
  • Professional manner
  • Strong leader
  • Computer Skills
  • Technological knowledge
  • Knowledge of contracts
  • Inventory documentation

Affiliations

  • Art
  • Music
  • Travel

References

References available upon request.

Timeline

Barber

Middle Road Barber Shop
09.2024 - Current

Digital Shopper

Walmart
05.2024 - 07.2024

Hairstylist

Sport Clips
03.2022 - 07.2023

Seasonal Associate

Victoria's Secret PINK
09.2020 - 10.2024

Shift Manager

McDonald's
07.2017 - 09.2021

Cosmetology License - Cosmetology

Empire Beauty School

High School Diploma -

Freeport Area Senior High

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McKenna Milliren