McKenna Montgomery
Surprise,AZ
Summary
Team-minded coordinator with several years of experience performing administrative support duties to help the office run smoothly. Versed in maintaining up-to-date files, preparing and recording invoices. Resourceful in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication and problem-solving to enhance team performance and achieve organizational goals.
Overview
13
13
years of professional experience
Work History
Small Business Owner
McKenna Rai Photography
Surprise, AZ
05.2020 - Current
- Streamlined operational processes to increase efficiency and reduce costs.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored customer feedback and implemented changes based on their suggestions.
- Established and maintained relationships with clients, and other business partners.
- Created budgets and monitored expenses to stay within budget limits.
CCO Business Support Assistant
Banner Health
Sun City West, AZ
05.2024 - 11.2025
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Handled confidential information with discretion and integrity.
- Used filing systems to improve document management and organization.
- Entered data into databases accurately and efficiently.
- Assisted with setup for social events and career fairs.
- Performed business support functions and related administrative tasks to support the CCO office and our House Supervisors.
- Reviewed and audited documents, forms, or invoices for appropriateness and accuracy.
- Maintained supply inventories by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders for supplies, and verifying the receipt of supplies.
- Created and kept a record over the entire shift for our House Supervisors, along with running all reports for the shift.
- Cross-trained in staffing for our entire facility and filled in as needed.
- Cross-trained in scheduling for the OR via QuickBooks to assist in after-hours needs.
- Fulfilled runs to Supply Chain and Culinary, then delivered supplies throughout the hospital as needed.
Health Unit Coordinator
Banner Health
Sun City West, AZ
03.2023 - 05.2024
- Coordinated communication between various departments within the facility regarding patient care needs.
- Backed up floor staff by keeping patients' rooms clean and orderly.
- Received requests for medical records from outside agencies or individuals.
- Assisted with orienting new employees to departmental procedures.
- Conducted unit greetings and orientations for newly admitted and transferred patients.
- Organized patient records, charts, and other documents in an orderly manner.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Facilitated communication between medical staff, departments, and external entities to ensure efficient patient care.
- Provided administrative support to healthcare teams, including data entry, filing, and preparing reports.
- Managed and updated patient records with attention to confidentiality and accuracy in a fast-paced environment.
- Participated in staff meetings and training sessions to stay informed of hospital policies and best practices.
- Maintained inventory of medical supplies and equipment, placing orders as necessary to ensure availability.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Provided administrative support to nursing staff as needed.
Caregiver
Adult Care Assistance
Surprise, AZ
11.2022 - 03.2023
- Laundered clothing and bedding to prevent infection.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Assisted clients with maintaining good personal hygiene.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Improved patient outlook and daily living through compassionate care.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Built strong and trusting rapport with clients and loved ones.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Administered prescribed medications on a timely basis following care plan instructions.
Retail/Fast Food Worker
Various Locations
06.2012 - 05.2020
- Supported managers with organizing store and showcasing new items in eye-catching displays.
- Maintained attractive merchandise displays to maximize purchases.
- Managed cash register operations using POS system and processed sales and returns.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Communicated effectively with co-workers regarding tasks assigned during shift.
- Assisted in training new employees on operations and safety protocols.
Education
GED -
Life Long Learning
Missoula, MT02-2015
Some College (No Degree) - Associate in Nursing
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZSkills
- Patient management
- Cross-functional coordination
- Recordkeeping
- Staff supervision
- Clear communication
- Project assistance
- Customer service
- Problem-solving
- Point of contact
- Time management
- Adaptability and flexibility
- Conflict resolution
Timeline
CCO Business Support Assistant
Banner Health
05.2024 - 11.2025
Health Unit Coordinator
Banner Health
03.2023 - 05.2024
Caregiver
Adult Care Assistance
11.2022 - 03.2023
Small Business Owner
McKenna Rai Photography
05.2020 - Current
Retail/Fast Food Worker
Various Locations
06.2012 - 05.2020
GED -
Life Long Learning
Some College (No Degree) - Associate in Nursing
Maricopa Community Colleges, Rio Salado Community College
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