McKenna Morrow
Sorrento
Summary
An individual who has worked through the entirety of her college career, showcasing that one can uphold both professional requirements and academic demands. A highly motivated individual, experienced in a variety of hospitality techniques, along with an ever-growing knowledge of the legal world due to a self-found passion. Knowledgeable student, talented at learning quickly, and adding value to any team. Strong history of academic improvement, with an ever-growing motivation to consistently do better.
Overview
3
3
years of professional experience
Work History
Social Media Content Creator
The Melting Pot Restaurants Inc.
Longwood
11.2024 - Current
- Developed engaging content for multiple social media platforms to enhance brand visibility.
- Collaborated with the marketing team to align social media strategies with overall campaigns.
- Researched industry trends to inform content creation and maintain relevance.
- Engaged with followers through comments and messages to foster community interaction.
- Created content for various platforms such as Facebook, Twitter, Instagram, Pinterest, and YouTube.
- Stayed up-to-date on social media and digital content trends to engage on trending topics and share best practices.
- Monitored audience engagement and feedback to inform future content creation strategies.
Bartender
The Melting Pot
Longwood
10.2022 - Current
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Checked customer identification to verify age requirements for alcohol purchases.
- Utilized problem solving skills to resolve customer complaints in a courteous manner.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
- Adhered to all company policies and procedures regarding alcohol consumption and serving laws.
- Crafted specialty cocktails according to customer specifications.
- Ensured compliance with health and safety regulations in the preparation and serving of food and drinks.
- Assessed bar inventory and completed requisition sheets to restock supplies.
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
- Identified potential issues related to intoxication levels among customers and took appropriate action when necessary.
- Collaborated with management team on marketing strategies aimed at increasing revenue opportunities within the bar area.
Legal Assistant
Korshak & Associates, P.A
Casselberry
10.2023 - 10.2024
- Answered phones and provided customer service to clients regarding their inquiries or concerns.
- Maintained confidential client files and other sensitive information with discretion and professionalism.
- Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments, and managing calendars.
- Developed and maintained positive relationships with clients and legal staff.
- Drafted legal correspondence and managed the preparation of court filings.
- Updated case management system with notes, data and reports.
- Processed client invoices and maintained records of payments.
- Compiled and analyzed data for legal cases and provided updates to attorneys.
- Conducted research and connected with partner agencies to gather essential information for service of legal documents.
- Conducted research on relevant laws, regulations, and court decisions for use in legal proceedings.
- Answered incoming inquiries or distributed to attorneys.
- Monitored deadlines associated with filing dates or responses due from opposing parties.
- Met with clients to conduct interviews and gain case information.
- Conducted title searches and related research in support of real estate closing processes.
- Investigated facts with thorough research of public records and internet sources.
Education
Bachelor of Arts (B.A.) - English Literature
University of Central Florida
Orlando, FL, US05.2025
Associate in Arts (A.A.) - General Studies
Valencia College
Orlando, FL, US05.2022
Skills
- Content creation
- Legal research
- Team collaboration
- Information research and sourcing
- Verbal and written communication
- Networking
- Technical writing
- Research proficiency
- Fact-checking
- Document editing
- Creative writing
- Formatting
- Fiction writing
- Essay writing
References
References available upon request
Accomplishments
President's Honor Roll, Spring 2025
Affiliations
Publication, Rising Dawn— Alisa, 2025
Timeline
Social Media Content Creator
The Melting Pot Restaurants Inc.
11.2024 - Current
Legal Assistant
Korshak & Associates, P.A
10.2023 - 10.2024
Bartender
The Melting Pot
10.2022 - Current
Bachelor of Arts (B.A.) - English Literature
University of Central Florida
Associate in Arts (A.A.) - General Studies
Valencia College