Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenna Mussi

San Marcos,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Diligent College Student focused on [Area of study] and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Server/Hostess

Abel's Diner
Schertz, TX
10.2021 - 07.2023
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Greeted guests and provided menus.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Provided excellent customer service to ensure satisfaction.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Tour Guide

Natural Bridge Caverns
San Antonio, TX
04.2021 - 08.2021
  • Collected fees and tickets from group members.
  • Checked exhibits frequently for cleaning and maintenance needs to keep areas organized and tidy.
  • Described tour points of interest to group members, responding to questions and inquiries.
  • Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
  • Led guided tours and informational talks for large groups to showcase attractions and highlights.

Education

Bachelor of Arts - Business Management

Texas State University
San Marcos, TX
05-2026

Skills

  • Guest Engagement
  • Food Running
  • Menu Memorization
  • Dining Customer Service
  • Script Creation
  • Public Speaking
  • Customer Engagement
  • Attention to Detail
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Computer Proficiency and Microsoft Office
  • Organization and Planning Skills

Timeline

Server/Hostess

Abel's Diner
10.2021 - 07.2023

Tour Guide

Natural Bridge Caverns
04.2021 - 08.2021

Bachelor of Arts - Business Management

Texas State University
McKenna Mussi