Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted visitors, provided them with assistance, and answered many calls and emails daily.
Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Assisted in maintaining the office supplies inventory by checking stock to determine inventory levels, anticipating needed supplies, placing orders for supplies, and verifying the receipt of supplies.
Maintained an organized filing system of confidential client information, following company policy.
Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Managed company database and ensured the accuracy of contact information.
Assisted with special projects assigned by management when required.
Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Processed invoice payments and recorded information in account database.
Accurately input expense codes and pricing into billing software to generate up-to-date invoices.
Managed customer accounts and updated records as needed.
Submitted invoices to insurance companies through e-billing systems and directly to clients by email.
Assisted with month-end closing procedures related to billing activities.
Input data into computer systems to support document and information retrieval in a new paperless filing system, and upkeep the previous paper filing system.
Conducted regular file purges to eliminate outdated or unnecessary documents.
Classified information into chronological, alphabetical, or numerical order.