Mckenna Payne
Sparks,NV
Summary
Friendly and organized professional with a strong background in customer service, multitasking, and administrative support. Experienced in managing busy front-desk operations, maintaining accurate records, and creating a positive first impression for clients and guests. Known for maintaining composure in fast-paced environments, building strong relationships, and ensuring a clean, welcoming atmosphere for customers and coworkers alike.
Overview
3
3
years of professional experience
Work History
Project/Billing Assistant, Receptionist
Laxalt Law Group
05.2022 - 01.2025
- Served as the first point of contact for clients and visitors, greeting guests warmly and providing professional assistance both in person and over the phone.
- Answered high volumes of calls and emails daily, efficiently routing inquiries to the appropriate departments and ensuring prompt, courteous service.
- Handled daily mail distribution, sorted incoming and outgoing correspondence, and coordinated deliveries to maintain smooth office operations.
- Maintained an organized and confidential filing system — both paper and digital — ensuring client information was accurate and easily accessible.
- Managed the company's contact database, keeping all information current and precise.
- Processed invoices and managed billing records with close attention to detail, verifying pricing and expense codes to ensure accuracy.
- Submitted invoices through e-billing systems and directly to clients, maintaining professionalism and confidentiality at all times.
- Assisted in supply management by tracking inventory, anticipating needs, and placing orders to maintain a well-stocked and functional workspace.
- Supported month-end closing activities and assisted management with special projects as needed.
- Maintained a clean, organized, and professional reception area.
Education
High School Diploma -
Spanish Springs High School
Sparks, NV06-2024
Skills
- Customer Service & Guest Assistance
- Communication & Interpersonal Skills
- Time Management & Organization
- Team Collaboration
- Inventory & Stock Management
- Data Entry & Administrative Support
Customer Service Experience & Interests
- Enjoy staying up-to-date on beauty and skincare trends through online content and personal research.
- Naturally inclined toward helping others find products that suit their needs and style preferences.
- Experienced in managing multiple responsibilities while keeping a positive, guest-centered attitude.
a little More about me
I’m a friendly, motivated, and detail-oriented person who loves connecting with others and creating positive experiences. I’ve developed strong organizational and multitasking skills through my office work, and now I’m excited to begin my career in retail — especially in beauty. I’m passionate about makeup, skincare, and helping people feel confident in their own skin. I take pride in keeping things clean, organized, and running smoothly. I’m eager to learn, grow, and bring my best energy to every workplace I’m part of.
Timeline
Project/Billing Assistant, Receptionist
Laxalt Law Group
05.2022 - 01.2025
High School Diploma -
Spanish Springs High School