McKenna Rainey
Wichita,KS
Summary
HR professional with a Bachelor of Business Administration in Human Resource Management and hands-on leadership experience in people management, employee relations, and operations. Proven ability to support talent development, resolve workplace issues, and drive team performance in fast-paced environments. Passionate about building positive workplace cultures and supporting organizational success through effective HR practices.
Overview
5
5
years of professional experience
Work History
Store Manager
Crumbl
Wichita, KS
12.2023 - Current
- Led full-cycle hiring, onboarding, and employee development initiatives to improve workforce productivity and retention.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Streamlined scheduling, accounting oversight, and productivity initiatives.
Assistant Manager
Crumbl
Wichita, KS
04.2021 - 12.2023
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
BBA - Human Resource Management
Wichita State University
Wichita, KS12-2025
Skills
- Talent Management
- Employee Relations & Conflict Resolution
- Recruiting & Onboarding
- Performance Management
- Workforce Scheduling & Staffing
- HRIS / Personnel Records Management
- Microsoft Office (Excel, Word, Outlook)
- Analytical & Problem-Solving Skills
- Policy Interpretation & Compliance Support
- Professional Communication
- Leadership & Team Development
- Time Management & Organizational Skills
Timeline
Store Manager
Crumbl
12.2023 - Current
Assistant Manager
Crumbl
04.2021 - 12.2023
BBA - Human Resource Management
Wichita State University