Summary
Overview
Work History
Education
Skills
Timeline
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McKenna Rosenau

Mankato,MN

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

5
5
years of professional experience

Work History

Cashier

The Home Depot Inc
04.2023 - Current
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Answered questions about store policies and addressed customer concerns.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Performed cash, card and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Sales Associate

Bath & Body Works
08.2022 - 09.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Pet Sitter

The Holflock Family
06.2023 - 06.2023
  • Handled emergency situations calmly and effectively by communicating with pet owners immediately when necessary.
  • Provided excellent customer service to both clients and pets.
  • Provided daily physical exercise and mental stimulation to keep pets healthy.
  • Made the pet feel comfortable enough to eat her food which she was unable to do with previous sitters.

Cashier

Cub Foods
09.2022 - 03.2023
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Answered questions about store policies and addressed customer concerns.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Operated cash register to record transactions accurately and efficiently.
  • Greeted customers entering store and responded promptly to customer needs.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Temporary Sales Associate

Walgreens
05.2022 - 08.2022
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Improved the store's product availability by stocking the merchandise.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Student Designer

University Of Wisconsin-Stout
09.2021 - 05.2022
  • Applied skill in color theory and composition to bring client visions to fruition.
  • Optimized designs for various platforms, ensuring a consistent user experience across devices.
  • Used a comprehensive style guide to maintain brand consistency.
  • Managed multiple projects simultaneously while meeting deadlines without sacrificing quality or creativity.

Cashier

Cashwise
08.2020 - 08.2021
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Provided friendly customer service and efficiently scanned their groceries.

Team Member

Cinemagic Theaters
12.2018 - 08.2021
  • Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
  • Optimized workflows by keeping the environment clean and products well stocked.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Evaluated staff performance by helping to train new team members.

Volunteer

Renaissance Festival
06.2019 - 06.2020


  • Coordinated with different service providers to meet customer's needs and keep the booth running.
  • Helped maintain friendly and professional environment despite external challenges such as extreme heat, long lines and running out of product.

Education

No Degree - Graphic Design

University of Wisconsin - Stout
Menomonie, WI

Bachelor of Arts - Graphic Design

Southern New Hampshire University
Hooksett, NH
07.2024

Skills

  • POS Systems
  • Cash Handling
  • Product Restocking
  • Returns Processing
  • Customer Assistance
  • Adobe Photoshop
  • Adobe Systems Software
  • Attention to Detail
  • Logo design
  • Creative and Innovative

Timeline

Pet Sitter

The Holflock Family
06.2023 - 06.2023

Cashier

The Home Depot Inc
04.2023 - Current

Cashier

Cub Foods
09.2022 - 03.2023

Sales Associate

Bath & Body Works
08.2022 - 09.2023

Temporary Sales Associate

Walgreens
05.2022 - 08.2022

Student Designer

University Of Wisconsin-Stout
09.2021 - 05.2022

Cashier

Cashwise
08.2020 - 08.2021

Volunteer

Renaissance Festival
06.2019 - 06.2020

Team Member

Cinemagic Theaters
12.2018 - 08.2021

No Degree - Graphic Design

University of Wisconsin - Stout

Bachelor of Arts - Graphic Design

Southern New Hampshire University
McKenna Rosenau