MCKENNA SMITH
Parker,CO
Summary
Account Manager with a strong background in managing client relationships and facilitating business development. Track record of optimizing accounts for improved revenue outcomes. Skilled in product launches and network expansion to drive organizational growth.
Overview
7
7
years of professional experience
Work History
Account Manager
Oracle NetSuite
Denver, USA
01.2022 - Current
- Manage a portfolio of 35+ NetSuite customers, building strong relationships with CLevel executives, finance/accounting teams, and operational leaders.
- Act as a trusted advisor by understanding business goals, identifying gaps, and aligning customers to the right solutions and services.
- Drive expansion by positioning value across NetSuite's SaaS offerings and leading strategic realignments when needed.
- Own a proactive pipeline of upsell and renewal retention to meet forecast and revenue objectives.
- Highlights:
- FY26: Q1 MVP, 95% YTD
- FY25: 97% quota attainment, Q1 MVP, built $2M+ in pipeline
Business Development Representative
Oracle NetSuite
01.2021 - 01.2022
- Qualified high-quality opportunities for Account Executives by deeply understanding prospect needs and business processes.
- Conducted targeted outreach to C-level executives through phone, email, and tailored messaging.
- Built strong knowledge of NetSuite's full product suite to effectively articulate value and potential impact.
- Consistently exceeded pipeline and forecasting metrics.
- Highlights:
- Q4 attainment: 125%, Q1 attainment: 110%
- Recognized as Q4 MVP for the Denver hub
Sales and Leasing Agent
Landmark Properties
01.2019 - 01.2021
- Managed incoming inquiries, tours, and leasing processes using CRM tools to deliver an exceptional resident experience.
- Developed strong follow-up practices, consistently securing commitments and building long-term relationships.
- Led outreach initiatives, marketing campaigns, and community events to drive brand awareness and demand.
- Achieved 200% of quota and earned Top Sales Rep from January - May 2021.
Education
Bachelor's Degree - Communication Studies and Business Administration
COLORADO STATE UNIVERSITY
FORT COLLINS, COSkills
- Strategic Account Growth
- Customer Relationship Management
- Pipeline and Forecast Management
- Solution Positioning & Value Selling
- SaaS & ERP Knowledge
- B2B Sales & Analysis
Timeline
Account Manager
Oracle NetSuite
01.2022 - Current
Business Development Representative
Oracle NetSuite
01.2021 - 01.2022
Sales and Leasing Agent
Landmark Properties
01.2019 - 01.2021
Bachelor's Degree - Communication Studies and Business Administration
COLORADO STATE UNIVERSITY