McKenna Tucker

• High end cocktails
• Fast pace and good quality drinks
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Enhanced customer experience with engaging conversations and personalized drink recommendations.
• Improved team morale and efficiency, leading by example and offering support during peak hours.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Prepared garnishes by evenly slicing and pitting fruits.
• Trained new staff on bar procedures, drink recipes, and customer service best practices to ensure consistency.

• Monitored premises to ensure safety and compliance with security protocols.
• Responded promptly to alarms and incidents, coordinating with emergency services as needed.
• Conducted regular patrols to deter and detect unauthorized activity on property.
• Maintained accurate logs of daily activities, incidents, and security breaches for reporting purposes.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

• Supervised daily operations of bar, ensuring compliance with health and safety regulations.
• Trained and mentored new bartenders on cocktail preparation and customer service techniques.
• Managed inventory levels, ordering supplies to maintain optimal stock for busy service periods.
• Developed and implemented new drink specials, enhancing menu offerings and customer experience.
• Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty to the club.
• Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
• Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.

• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

• Collaborated with kitchen staff to coordinate timely delivery of food and beverage orders during peak hours.
• Implemented process improvements for drink preparation speed, enhancing overall service efficiency during busy shifts.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Learned line dances do to with the guests

• Prepared and served a variety of alcoholic and non-alcoholic beverages to enhance customer experience.
• Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
• Assisted in managing inventory levels, tracking supplies, and placing orders for timely stock replenishment.
• Engaged with customers to provide exceptional service, fostering repeat business through rapport building.
• Operated point-of-sale system efficiently, handling cash transactions and processing payments accurately.
• Trained new staff on bar procedures, drink recipes, and customer service best practices to ensure consistency.
• Served high customer volumes during special events, nights, and weekends.

Waited tables, took to go orders

• Greeted and seated guests, ensuring optimal customer experience and satisfaction.
• Managed reservation system to streamline guest flow and minimize wait times.
• Assisted in training new hosts on service standards and operational procedures.
• Monitored dining area for cleanliness, maintaining welcoming atmosphere for patrons.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.