McKenna Warren
Fredericksburg
Summary
A well rounded employee with experience in several areas. Can work well with students in an educational setting as well as clients and customers in a professional setting. Strong problem-solving skills and a commitment to creating inclusive environments. Reliable, compassionate, hard working and always willing to learn.
Overview
7
7
years of professional experience
Work History
Special Education Paraprofessional
Stafford County Public Schools
12.2024 - 03.2025
- Supported classroom management by facilitating a positive and inclusive learning environment.
- Monitored student progress and provided feedback to support academic growth and engagement.
- Implemented behavioral interventions to promote positive social interactions among students.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Sales Associate
Cracker Barrell Old Country Store
07.2019 - 08.2024
- Delivered exceptional customer service, fostering positive guest experiences and repeat business.
- Collaborated with team to maintain store presentation standards, enhancing overall shopping environment.
- Implemented strategies to improve upselling techniques, increasing average transaction values consistently.
- Resolved customer inquiries and complaints efficiently, reinforcing brand loyalty and satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Special Education Paraprofessional
Stafford County Public Schools
06.2024 - 07.2024
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Monitored student classroom and outdoors activities to promote student safety.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Canine Coach
Dogtopia
01.2022 - 09.2022
- Supervised daily activities to ensure safety and well-being of all dogs in care.
- Prepared lunches and dinners for the dogs.
- Preformed baths, nail grinds, teeth brushing and ear cleanings.
- Cultivated strong relationships with pet owners, providing ongoing support and education.
- Monitored health and behavioral progress of dogs, adjusting training methods accordingly.
- Effectively handled any conflicts that arose between dogs.
Associate
Panera Bread
06.2018 - 06.2019
- Delivered exceptional customer service to enhance guest experiences and satisfaction.
- Resolved customer complaints promptly, maintaining high satisfaction levels and repeat business.
- Oversaw cleanliness standards, ensuring compliance with health regulations throughout the restaurant.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
Education
Bachelor of Arts - English
Coastal Carolina University
Conway, SC12-2026
High School Diploma -
Colonial Forge High School
Stafford, VA05-2020
Skills
- Teacher assistance
- Learning disabilities support
- Collaboration with teachers
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
Languages
Spanish
Limited Working
Timeline
Special Education Paraprofessional
Stafford County Public Schools
12.2024 - 03.2025
Special Education Paraprofessional
Stafford County Public Schools
06.2024 - 07.2024
Canine Coach
Dogtopia
01.2022 - 09.2022
Sales Associate
Cracker Barrell Old Country Store
07.2019 - 08.2024
Associate
Panera Bread
06.2018 - 06.2019
Bachelor of Arts - English
Coastal Carolina University
High School Diploma -
Colonial Forge High School
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