Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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McKenna White

Bluffton,SC

Summary

Results-driven Operations Specialist skilled in enhancing productivity and efficiency in task completion. Specializes in process optimization, project management, and supply chain coordination. A strong team player with excellent communication and problem-solving abilities to achieve objectives and improve operational workflows.

Overview

7
7
years of professional experience

Work History

Operations Specialist

Unites States Navy
Newport News, VA
04.2021 - 09.2024
  • Achieved greater productivity by introducing new processes for routine responsibilities
  • Collaborated with other departments to develop solutions that addressed operational issues across the organization.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Reduced process lags and trained team members on best practices and protocols.
  • Coordinated with various departments to streamline operations and enhance workflow.
  • Oversaw the maintenance and repair of operational equipment to ensure reliability.
  • Managed daily operational tasks to ensure company efficiency and productivity.
  • Supported project management activities from planning through execution.
  • Implemented risk management strategies to minimize potential operational disruptions.
  • Participated in strategic planning sessions to contribute to long-term operational goals.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Package Handler

UPS
Fife, WA
05.2020 - 03.2021
  • Efficiently handled loading and unloading of packages from delivery vehicles using both manual and powered equipment.
  • Ensured timely loading of quality-checked products onto delivery trucks.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Assisted in loading delivery trucks with prepared packages.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Loaded completed orders on pallets according to delivery numbers.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Adapted to various environmental conditions in warehouse and outdoor settings.
  • Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
  • Maintained clean and organized work area, adhering to safety standards.

Kennel Assistant

Yolo Veterinary Clinic
Woodland
03.2019 - 12.2019
  • Cleaned and sanitized kennels, cages, runs, and yards to maintain a safe and healthy environment for the animals.
  • Organized daily feeding schedule and ensured that all animals were fed according to their dietary needs.
  • Exercised animals on a regular basis in order to keep them physically fit and mentally stimulated.
  • Provided emotional support to distressed or anxious pets through positive reinforcement techniques such as talking calmly or petting gently.
  • Monitored animal health by observing behaviors and physical conditions, administering medications as prescribed by veterinarians, and alerting veterinary staff of any changes or concerns.
  • Managed inventory of food supplies, bedding materials, toys, medication supplies.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Ensured that animals received their prescribed medications by administering them during meal times and offering treats, as directed by the veterinarian.
  • Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
  • Fed and refreshed water for animals staying in kennels on regular eating schedules.
  • Sanitized floors and other surfaces to provide sterile environment.
  • Walked dogs while enforcing good behavior and manners.
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Picked up dog waste using bags to dispose of properly.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.

Office Assistant

Medtriq Treatment Services
Bremerton, WA
02.2018 - 09.2018
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Managed the organization of office activities records by sorting and filing them accurately.
  • Efficiently escorted patients to examination rooms for seamless completion of online appointments with doctors.

Activities Assistant

Stafford Health Care
Bremerton, WA
01.2018 - 08.2018
  • Assisted in the development of activity plans for residents on a weekly basis.
  • Organized and implemented activities to meet the individual needs of each resident.
  • Facilitated group activities such as bingo, arts and crafts, cooking classes.
  • Provided one-on-one assistance with activities for those who needed it.
  • Monitored safety and cleanliness during activities.
  • Encouraged residents to participate in leisure activities according to their abilities.
  • Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
  • Created an environment that was conducive to learning through interactive conversations and positive reinforcement techniques.
  • Collaborated with team members to ensure that all programs were successful and enjoyable for all involved.
  • Participated in special events such as birthday celebrations, holiday parties.
  • Provided emotional support when necessary during recreational activities.
  • Assisted with transportation arrangements for offsite activities when required.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Conferred with management to discuss and resolve participant complaints.

Hospitality Aide

Stafford Health Care
Bremerton, WA
08.2017 - 08.2018
  • Assisted in the preparation of meals for patients including cutting food into small pieces, serving meals and providing special diets as needed.
  • Provided emotional support to patients and family members during difficult times.
  • Performed light housekeeping duties such as vacuuming floors, dusting furniture and washing windows in patient rooms.
  • Checked supplies regularly to ensure adequate stock levels were maintained in all patient areas.
  • Observed patients' conditions by noting physical appearance, mental attitude, eating habits and overall behavior.
  • Participated in recreational activities with patients such as playing cards or board games.
  • Prepared trays for meal delivery by selecting menu items according to dietary requirements.
  • Reported any changes in a patient's condition immediately to the nurse on duty.
  • Maintained cleanliness standards throughout the facility including common areas like lobbies, hallways and waiting rooms.
  • Assisted guests by promptly responding to questions, requests and concerns.
  • Minimized risks to guests by strictly following sanitizing procedures for different areas.
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Supported team operations by keeping supplies well-stocked and stations ready for guest service.
  • Upheld strict compliance with health and safety regulations to ensure a safe environment for guests and staff.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.

Education

High School Diploma -

South Kitsap High School
Port Orchard, WA
06-2017

Skills

  • Experience in leadership
  • Process Planning
  • Improvement plan knowledge
  • Planning and coordination
  • Risk Mitigation
  • Human relations
  • Operational Efficiency

Affiliations

  • Volunteered at an animal shelter in Virginia.
  • Drawing and Painting
  • Squidding and Crabbing

Accomplishments

  • Received a Navy Achievement Medal (NAM)
  • Recognized for being an ambassador between the United States and Greece during a volunteer operation aboard USS George H.W. Bush in OCT 2022
  • Received a Letter of Commendation from the Commanding Officer aboard USS George H.W. Bush in MAR 2023

Timeline

Operations Specialist

Unites States Navy
04.2021 - 09.2024

Package Handler

UPS
05.2020 - 03.2021

Kennel Assistant

Yolo Veterinary Clinic
03.2019 - 12.2019

Office Assistant

Medtriq Treatment Services
02.2018 - 09.2018

Activities Assistant

Stafford Health Care
01.2018 - 08.2018

Hospitality Aide

Stafford Health Care
08.2017 - 08.2018

High School Diploma -

South Kitsap High School

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McKenna White