Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenna Ziolkowski

Ferndale

Summary

Detail-oriented and client-focused event professional with 3.5 years of experience as a Sr. Travel Director, specializing in logistics coordination, client management, and high-touch event execution. Proven expertise in managing travel, accommodations, and on-site operations for large-scale meetings, incentive programs, and corporate events. Demonstrated ability to collaborate with internal teams, negotiate with vendors, and manage budgets to ensure successful financial outcomes. Experienced in handling multiple priorities in fast-paced environments, and committed to delivering seamless and memorable experiences for attendees and clients. Looking to leverage my event coordination and leadership skills into a Meeting Event Manager II position, contributing to the success of every event from concept to execution.

Overview

4
4
years of professional experience

Work History

Sr. Travel Director

Maritz
03.2022 - Current
  • Assist the Meeting Event Manager in leading the end-to-end logistics and coordination of incentive programs and corporate events during on-site operations, ensuring clients’ travel and event requirements are met with precision.
  • Collaborate with event planners and internal teams to align on event objectives, managing travel schedules, hotel accommodations, transportation, and onsite arrangements for both small and large-scale programs.
  • Work directly with clients and suppliers, including hotels, transportation companies, and AV vendors managing on-site logistics to the highest quality service.
  • Handle VIP logistics, ensuring a smooth and high-touch experience for key clients and stakeholders.
  • Manage and monitor budgets for events, tracking on-site and travel-related expenses while maximizing value for client.
  • Oversee the successful execution of event logistics for programs with up to 2,000 attendees.
  • Provide real-time issue resolution during events, troubleshooting challenges and maintaining service excellence on-site.

Hospitality LEAD Intern

Bluegreen Vacations
05.2021 - 08.2021
  • Collaborated with management in strategic planning for new initiatives and promotions.
  • Assisted in daily operational tasks to enhance guest experiences and support staff activities.
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Executed daily housekeeping operations, ensuring adherence to cleanliness standards and guest satisfaction.
  • Conducted regular inspections of hotel facilities to identify maintenance needs and ensure compliance with safety standards.

Education

Bachelor of Science - Hospitality Administration And Management

Michigan State University
East Lansing, MI
12-2021

Skills

  • Event Planning & Execution
  • Logistics Coordination
  • Client Relationship Management
  • Strategic partnerships
  • Emergency preparedness
  • Teamwork and collaboration
  • Microsoft Office Suite & Event Technology - Cvent & Guest/Event Encore

Timeline

Sr. Travel Director

Maritz
03.2022 - Current

Hospitality LEAD Intern

Bluegreen Vacations
05.2021 - 08.2021

Bachelor of Science - Hospitality Administration And Management

Michigan State University