- Passionate about balancing physical health with mental and emotional wellness
- Swimming
- Mindfulness Practices
- Hiking
- Running
- Camping
MCKENNETH PARRISHSMITH
El Paso
Summary
Experienced with leadership and mentorship in military training environments. Utilizes strategic planning to create effective training programs. Knowledge of team coordination and discipline-building techniques.
Records management professional with proven history of optimizing document control systems and ensuring regulatory compliance. Known for collaborative team effort and consistently achieving organizational goals. Versatile and dependable, adept at adapting to evolving requirements with strong organizational and analytical skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Material Manager
Texas Air National Guard/U.S. Air Force
02.2014 - Current
- Oversaw $1.7M shelving project, accounted for $48.7M of supplies and equipment, mitigated AFIMSC findings
- Custodian, managed 1046 items valued at $4.6M, ensured compliance w/AF General Equipment FIAR
- Assisted with and conducted logistics support; 12 courses providing 642 equipment items to 800 students, delivering key war-fighting package to the AOR
- Supported supply shortfalls; coordinated 400 items worth $350K for 69 personnel, AF Security Forces Center first joint Ranger Assessment Course initiative
- A lead with the Speed Issue System design and installation, coordinated with three outside organizations
- Prepared over $300k of LOGDET Desert Defender equipment to equip Security Forces deployed members w/combat and sustainment
- Subject matter expert in tagging, storing, delivering and receiving government mission essential assets to accomplish diverse missions for the USAF
- Rank of Staff Sergeant achieved in September 2019 upholding supervisor position and responsibilities to include instilling purpose, providing clear and transparent instruction to accomplish tasks, and providing guidance to subordinates, ensuring that they hone future leadership skills and fill positions
- Provided aid during hurricane Harvey at 149th LRS ensuring guardsmen deploying to Houston had proper equipment to fulfill the relief efforts
- Facilitated U.S Customs agents with efficient border security with the prevention of drug trafficking and other illegal substances to ensure the safety of the United States
- Operated camera surveillance using Aerostat(drone like control) technology to monitor areas of interest for U.S. Operated under Border Patrol and Custom authority from August 2019 to December 2020.
- Civilian employment time line listed outside of military experience and in between Active orders.
- May 2021-June 2022 led outreach under The Texas Department of Military Management
as a Task Force call center operator for 78 COVID-19 facilities,
facilitated over 8,700 vaccines and set standards for 6,800 testing
sites throughout the state of Texas. - Updated contact tracing data by collecting information on individuals with whom service members had close contact, leading to potential COVID-19 exposure. Recorded symptoms, followed up with service members during their quarantine period, and provided 'Return to Work' instructions once they were asymptomatic.
- "Dec 2023 – Present: Performed line operations duties on the Texas border under the partial direction of the Department of Public Safety and full command of the Texas Air National Guard and Army National Guard, ensuring the security of the United States."
- coordinates daily, quarterly, and annual trainings, and essential briefs for 172 soldiers and airmen, ensuring mission standard is met successfully.
- inputs data for 11 certificate entries per service member for a total of 1,892 certificates as per annual and fiscal requirements using the Digital Training Management System, providing opportunities for service members to promote to the next rank and participate in beneficial schools.
- accurately updates monthly drill tracker for 140 service members for attendance and monetary compensation purposes as well as ensuring they meet a "good year" with points in their military career.
Blow Out Preventor Technician
Allegiant Energy Services
07.2023 - 11.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Pressure Tested Oil rig blow out preventer, noting issues and completing preventive maintenance.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Supply Clerk
Technica
03.2021 - 06.2021
- Received military equipment, sorted material labels by priority, prepped goods to be issued to the customer
- Monitored expiration dates, rotating stock to limit outdated product and removed outdated items from use
- Determined stock levels needed for non-recurring, specialized items based on usage, inventory and projected depletion
- Performed causative research for information pertaining to complex or unusual supply transactions and patterns
Field Technician 1/ Shop Hand
MidCentral Energy Services
06.2018 - 01.2020
- Assembled and disassembled millions of dollars in oil producing blowout prevention(BOP) equipment efficiently
- Accurately performed quality pressure tests at low 250 psi to high 10,000 psi to meet contracted company standards and adequate safety assurance
- Provided other testing crews with proper tools needed to complete field jobs with little to no marginal error
Video Repair Specialist
Spectrum/Charter Communications
12.2017 - 06.2018
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues
- Troubleshot and resolved majority cable repair issues within my control( reestablishing cable signals, resolving volume sync issues, report in area outages and assuring timely resolve)
- Implemented product knowledge and customer education, step by step cable receiver initial set up, and selling additional packages, phone and internet
Paraprofessional
Andress Highschool/EPISD
09.2015 - 11.2017
- Conferred with IEP team to assist in evaluating special education student progress
- Supervised students on school grounds and on field trips
- Communicated student progress and concerns to teacher
- Directed students entering and exiting school buses to prevent injuries and accidents
- Attended meetings and in-service presentations to acquire information relative to job functions
- Supervised students during cooling-off time, monitoring behavior
- Promoted positive learning environment, making learning fun and helping children feel safe
Tier 1 POTS Line And Internet Technician
HGS
05.2014 - 09.2015
- Handled land line technician dispatch to resolve customer issue
- Rendered modem trouble shoot assistance to customer
- Trained in ip address configuration and reset, wifi security reset, modem interface trouble shooting, remote access to further guide customer, use of work flow systems to guide
- Modem replacement and protection plan sales, customer website registration, navigation, password reset, email trouble shooting, email set up, email password reset for customers and clients
- Navigated client transfers within the corporate office department
- Held leadership roles in my positions to include Lead operator, floor walking support to assist new agents, acting Qa, Weekend Point of contact, and agent coach
Retail Support/D2D Customer Service Representative
Alorica
12.2011 - 05.2014
- Provided excellent over-the phone assistance with ordering tv, cable, and phone bundle with promotions
- Assisted with customer retention,saving the customer and boosted company reputation
- Thoroughly explained the monthly service bill giving customers the confidence in products provided
- Administered floor support assistance and training to other agents to generate solutions to resolve customer issues
Model
Hollister
04.2011 - 12.2011
- Responsible for currency transactions by use of cash register
- Exceed daily sales percentages in conglomerate with other associates
- Neatly folded and displayed clothing to appeal to customer base
Cart Pusher/Customer Greeter
Walmart
09.2010 - 12.2010
- Operated cart machine and manually restocked shopping carts into loading bays for customer use
- Greeted customers at main entrance
Electronic Sales Associate
Walmart
07.2009 - 10.2009
- Customer service, Cashier, product knowledge and product education for customer
- Inventory, heavy lifting up to 100lbs, heavy machine operator for items in bulk
- Watched for and recognized security risks and thefts
- Cleaned shelves, counters and tables
- Computed sales prices, total purchases and received and processed cash and credit payment
- Recommended, select and help locate and obtained merchandise based on customer needs and desires
Education
Associate In Science (A.S.) - Kinesiology
EL Paso Community College
El Paso, TX01.2011
High School Diploma - undefined
Andress Highschool
El Paso, TX06.2007
Skills
- Customer support
- Customer Service
- Microsoft word
- Microsoft Office
- Soft Skills
- Storage and Supply Management
- Workflow Planning
- Oil and gas Industry
- Accountability Documentation
- Inventory Monitoring and Management
- First Aid
- Safety and Security
- Suspicious Activity Monitoring
- Supply chain optimization
- Warehouse management
- Stock control
- Inventory management
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Time management
- Fast typing speed
- File management
- Data management
- Filing and data archiving
- Problem-solving
- Office administration
- Maintains confidentiality
- Document scanning
- Administrative support
- Spreadsheet management
- Quality assurance
- Meticulous attention to detail
- Safety training
- Records management
- Training course coordination
- Written and oral communication
- Public speaking
- Leadership training
- Training material updates
Certification
Forklift License
Interests
Timeline
Blow Out Preventor Technician
Allegiant Energy Services
07.2023 - 11.2023
Supply Clerk
Technica
03.2021 - 06.2021
Field Technician 1/ Shop Hand
MidCentral Energy Services
06.2018 - 01.2020
Video Repair Specialist
Spectrum/Charter Communications
12.2017 - 06.2018
Paraprofessional
Andress Highschool/EPISD
09.2015 - 11.2017
Tier 1 POTS Line And Internet Technician
HGS
05.2014 - 09.2015
Material Manager
Texas Air National Guard/U.S. Air Force
02.2014 - Current
Retail Support/D2D Customer Service Representative
Alorica
12.2011 - 05.2014
Model
Hollister
04.2011 - 12.2011
Cart Pusher/Customer Greeter
Walmart
09.2010 - 12.2010
Electronic Sales Associate
Walmart
07.2009 - 10.2009
High School Diploma - undefined
Andress Highschool
Associate In Science (A.S.) - Kinesiology
EL Paso Community College
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